Art.com Return Policy
Every return window, fee, and holiday extension for Art.com — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Photograph damaged or defective art immediately - claims filed after the 72-hour window lose eligibility for free return shipping even though the 15-day return window itself is longer.
Policy at a glance
- Return window
- 15 days (from receipt, full refund)
- Return shipping
- Customer-paid unless item is damaged/defective/non-conforming, in which case Art.com covers it
- Free returns
- No - customer pays return shipping (unless item is damaged, defective, or non-conforming)
- Category
- Home
Time-sensitive items: Damage/defect claims must be submitted with photographic proof within 72 hours of receipt to qualify for company-paid return shipping
Why Art.com earned a C
About Art.com
This is the internet's biggest wall art catalog, more or less — millions of images spanning old-master reproductions to contemporary photography, sortable by color, room, and style if you're trying to match a specific space rather than just browsing. They also handle custom framing, so you can order a print already framed instead of hunting down a frame shop after the fact.
Prints are made in the US on what they describe as museum-grade materials, and pricing stays accessible — this isn't original-art money, it's reproduction pricing. Because the catalog is so enormous, image quality can vary between pieces sourced from different original files, so it's worth zooming into the preview before ordering a large canvas, especially with older or lower-resolution scans.
What they sell
- Framed art prints and posters
- Canvas wall art
- Photography prints (black & white and color)
- Custom framing services
- Classic and contemporary art reproductions
Frequently asked questions
What is Art.com's return window?
15 days (from receipt, full refund)
Does Art.com offer free returns?
No - customer pays return shipping (unless item is damaged, defective, or non-conforming)
How much does Art.com charge for return shipping?
Customer-paid unless item is damaged/defective/non-conforming, in which case Art.com covers it
Also known as
art.com
Return-policy data is compiled from Art.com’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Art.com’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.