AUrate New York Return Policy
Every return window, fee, and holiday extension for AUrate New York — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Exchanges get a longer 30-day window than refunds (14 days), so if you're on the fence, requesting an exchange rather than a refund buys extra time to decide.
Policy at a glance
- Return window
- 14 days (unworn, unaltered, from order fulfillment)
- Return shipping
- Free (prepaid return label provided)
- Free returns
- Yes
- Category
- Jewelry
Can’t be returned: Engraved pieces, international sales
Why AUrate New York earned a B-
About AUrate New York
Founded by former investment bankers frustrated with fine jewelry markups, AUrate New York set out to sell real gold and diamonds without the traditional retail margin stacked on top. Everything's made from recycled gold, and a lot of the diamonds and gemstones are lab-grown, which keeps prices meaningfully lower than a mall jeweler for comparable pieces.
The tennis necklaces and stacking rings are what people tend to talk about most, and the brand's become a go-to for milestone gifts — engagements, anniversaries, graduations — without the sticker shock of a traditional jeweler. It's a good pick if you want pieces that read as timeless rather than trendy. Just note that fine gold jewelry needs some care; thin chains and delicate pieces can bend or tangle if you're not gentle with storage.
What they sell
- Diamond and gemstone rings, including engagement styles
- Tennis necklaces and layering chains
- Hoop and huggie earrings
- Bracelets, bangles, and anklets
- Recycled 14k and 18k gold pieces
Frequently asked questions
What is AUrate New York's return window?
14 days (unworn, unaltered, from order fulfillment)
Does AUrate New York offer free returns?
Yes
How much does AUrate New York charge for return shipping?
Free (prepaid return label provided)
What items cannot be returned to AUrate New York?
Engraved pieces, international sales
Also known as
aurate, aurate new york, auratenewyork.com, aurate ny
Return-policy data is compiled from AUrate New York’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on AUrate New York’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.