Behno Return Policy
Every return window, fee, and holiday extension for Behno — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
The $40 restocking fee is charged on every return regardless of reason, so factor that into whether a return is worth it on lower-priced items; exchanges aren't processed directly - you must return for refund and place a brand new order, and your card isn't charged for the new item until it ships.
Policy at a glance
- Return window
- 7 days (unused, unworn, tags attached; must request within 7 days of receipt)
- Return shipping
- Prepaid label provided for domestic USA orders only; shipping cost non-refundable
- Free returns
- No - $40 restocking fee deducted
- Restocking fee
- $40 flat fee deducted from all returned orders
- Category
- Luxury
Can’t be returned: Marked-down/sale items, items purchased with promo/discount codes, bundles and sets
Why Behno earned a D
About Behno
Behno keeps its catalog tight — crossbody, top-handle, and shoulder bags in a handful of colorways rather than a sprawling seasonal collection — and leads with where the bags actually come from: crafted in India, designed in New York, with the company talking openly about fair labor conditions at the factory rather than staying vague about sourcing.
That transparency is part of what you're paying for alongside the leather itself. And you are paying for it: these sit at the luxury end, several hundred dollars per bag, so it's not an impulse purchase the way a fast-fashion tote might be. It appeals to shoppers who want a single well-made bag they'll carry for years and who care about how and where it was actually produced, more than someone chasing the newest logo.
What they sell
- Crossbody leather bags
- Top-handle handbags
- Shoulder bags in signature colorways
- Small leather goods like pouches
Frequently asked questions
What is Behno's return window?
7 days (unused, unworn, tags attached; must request within 7 days of receipt)
Does Behno offer free returns?
No - $40 restocking fee deducted
How much does Behno charge for return shipping?
Prepaid label provided for domestic USA orders only; shipping cost non-refundable
Does Behno charge a restocking fee?
$40 flat fee deducted from all returned orders
What items cannot be returned to Behno?
Marked-down/sale items, items purchased with promo/discount codes, bundles and sets
Also known as
behno.com, behno new york, behno leather
Return-policy data is compiled from Behno’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Behno’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.