Best Buy Return Policy
Editor-verified return-policy details for Best Buy — last verified Apr 17, 2026.
Tight return policy15 days left on a purchase made today
Policy at a glance
- Return window
- 15 days (60 for My Best Buy Plus/Total members)
- Window (days)
- 15 days
- Free returns
- Yes
- Return shipping cost
- Free prepaid label
- Restocking fee
- $45 on activatable devices (phones/tablets)
- Holiday extension
- Yes - Oct 31 to Dec 31 through Jan 15 (Jan 31 for members)
- Holiday purchase window
- Oct 31, 2001 → Dec 31, 2001
- Holiday return deadline
- Jan 15, 2001
- Non-returnable items
- Opened software/media (exchange only), trading cards, completed special orders
- Time-bomb items
- Activatable devices (phones/tablets) 14 days regardless of membership, hearing aids 60 days
- Category
- Electronics
Frequently asked questions
What is Best Buy's return window?
15 days (60 for My Best Buy Plus/Total members)
Does Best Buy offer free returns?
Yes
How much does Best Buy charge for return shipping?
Free prepaid label
Does Best Buy charge a restocking fee?
$45 on activatable devices (phones/tablets)
Does Best Buy extend its return window for the holidays?
Yes - Oct 31 to Dec 31 through Jan 15 (Jan 31 for members)
What items cannot be returned to Best Buy?
Opened software/media (exchange only), trading cards, completed special orders
Also known as
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Return-policy data is sourced from Best Buy’s public customer-service pages and editor-verified by the Thrifle team. Policies can change at any time — always confirm on Best Buy’s official site before purchase.