Biom Return Policy
Every return window, fee, and holiday extension for Biom — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Returns must physically arrive within 60 days of when the return label instructions are issued, not just be initiated - so start the process well before the 30-day window closes to avoid missing the receipt deadline.
Policy at a glance
- Return window
- 30 days (unused, same condition)
- Category
- Home
Can’t be returned: Donations made to non-profit partners
Why Biom earned a B-
About Biom
Biom's whole reason for existing is that most wipes are basically plastic wet napkins, and this company set out to make ones that actually break down. Their all-purpose, disinfecting, flushable, baby, and body wipes are made from plant-based fibers instead of the synthetic ones you'll find in most drugstore brands, and the ingredient lists skip phthalates, parabens, and quats. The refillable dispensers are designed to look like something you'd leave out on a counter instead of hiding under the sink.
You'll pay a premium for that, with a 3-pack running around $15 to $18, so this fits shoppers who already care about clean-ingredient home products and don't mind spending more per wipe. It's worth knowing the scent and texture vary a bit by product line, so if you're sensitive to fragrance, check the specific SKU before you order.
What they sell
- All-purpose plant-based wipes
- Disinfecting wipes
- Flushable wipes
- Baby wipes and body wipes
- Refillable wipe dispensers
Frequently asked questions
What is Biom's return window?
30 days (unused, same condition)
What items cannot be returned to Biom?
Donations made to non-profit partners
Also known as
biom, getbiom.co, biom home
Return-policy data is compiled from Biom’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Biom’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.