Botanical Green Lab Return Policy
Every return window, fee, and holiday extension for Botanical Green Lab — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Returning an opened or used item still gets you a refund, but expect an automatic $18.50 deduction per item rather than a flat restocking percentage, so returning several opened items can eat a large chunk of the refund.
Policy at a glance
- Return window
- 30 business days (30-day satisfaction guarantee)
- Return shipping
- Customer pays; insurance recommended, company not responsible for lost merchandise in transit
- Free returns
- No - fee deducted
- Restocking fee
- $18.50 per opened/used item
- Category
- Beauty
Why Botanical Green Lab earned a C-
About Botanical Green Lab
Plant actives over synthetics — that's the pitch behind Botanical Green Lab, a California hair and skincare brand built around ingredients like saw palmetto, rosemary, and bakuchiol. Hair growth and scalp health are the main focus: shampoos, scalp treatments, and oils aimed at thinning hair and stress-related shedding.
The skincare side leans on similar ingredients for anti-aging and sensitive skin, plus a body care line with scrubs and butters for rough, bumpy skin. As a smaller manufacturer rather than a household staple, it's less likely to be sitting on your local drugstore shelf, and third-party review volume is thinner than for bigger brands — patch-test new products before committing to a full routine.
What they sell
- Sulfate-free shampoos and scalp treatments for hair growth
- Hair oils with saw palmetto, rosemary, and ginger
- Face serums and cleansers with bakuchiol and vitamin C
- Body butters and exfoliating salt scrubs
- Brow growth serum
Frequently asked questions
What is Botanical Green Lab's return window?
30 business days (30-day satisfaction guarantee)
Does Botanical Green Lab offer free returns?
No - fee deducted
How much does Botanical Green Lab charge for return shipping?
Customer pays; insurance recommended, company not responsible for lost merchandise in transit
Does Botanical Green Lab charge a restocking fee?
$18.50 per opened/used item
Also known as
botanicalgreenlab.com, botanical green lab, green touch beauty
Return-policy data is compiled from Botanical Green Lab’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Botanical Green Lab’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.