Brilliant Earth Return Policy
Every return window, fee, and holiday extension for Brilliant Earth — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Resizing is treated separately from returns - rings get one free resize within 60 days and up to 1 year if within the recommended size range, but engraved or custom rings only qualify for paid resizing, and once a ring is resized or engraved it becomes non-returnable.
Policy at a glance
- Return window
- 30 days (unworn, original condition)
- Return shipping
- Free (prepaid FedEx label, insured)
- Free returns
- Yes
- Category
- Jewelry
Can’t be returned: Engraved fine jewelry (fee to remove engraving), personalized items (e.g. name necklaces), custom-designed jewelry, altered/resized/modified rings, repaired items, Lifetime Diamond Upgrade Program items, orders outside 30-day window
Why Brilliant Earth earned a B+
About Brilliant Earth
Brilliant Earth built its whole identity around ethically sourced diamonds and gemstones — traceable origins, recycled precious metals, and lab-grown diamond options alongside natural ones. It's become a go-to for couples who want an engagement ring but are uneasy about where a mined diamond might have come from.
The customization tool lets you pick a setting and diamond separately, which is genuinely helpful if you're shopping for a ring without a specific one in mind yet. Lab-grown diamonds here cost noticeably less than natural stones of the same size and clarity, which is worth knowing if budget matters more to you than "natural" status — the two are visually and chemically nearly identical.
What they sell
- Engagement rings with natural or lab-grown diamonds
- Wedding bands for women and men
- Loose diamonds and colored gemstones
- Fine jewelry: earrings, necklaces, and bracelets
- Sapphires, emeralds, and moissanite alternatives
Frequently asked questions
What is Brilliant Earth's return window?
30 days (unworn, original condition)
Does Brilliant Earth offer free returns?
Yes
How much does Brilliant Earth charge for return shipping?
Free (prepaid FedEx label, insured)
What items cannot be returned to Brilliant Earth?
Engraved fine jewelry (fee to remove engraving), personalized items (e.g. name necklaces), custom-designed jewelry, altered/resized/modified rings, repaired items, Lifetime Diamond Upgrade Program items, orders outside 30-day window
Also known as
brilliantearth.com, brilliant earth
Return-policy data is compiled from Brilliant Earth’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Brilliant Earth’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.