Brodo Broth Co Return Policy
Every return window, fee, and holiday extension for Brodo Broth Co — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Because these are perishable, refrigerated/frozen shipments, Brodo will not accept returns or exchanges - your only recourse for a problem is proving the shipment arrived damaged (photos help) and requesting a free reship within a reasonable time of delivery, not a refund.
Policy at a glance
- Return window
- All sales final (damaged/defective replaced free)
- Free returns
- No - all sales final
- Category
- Grocery
Can’t be returned: All products (perishable bone broth) unless damaged in transit
Why Brodo Broth Co earned a C-
About Brodo Broth Co
Brodo started as a walk-up window outside chef Marco Canora's NYC restaurant, where people lined up in the cold for cups of hot bone broth. That street-food energy is still baked into the brand even now that it ships nationwide — this isn't a shelf-stable carton from the grocery aisle, it's small-batch broth made from grass-fed beef bones and pasture-raised chicken, simmered the long way.
You'll pay for that process. A starter box runs well over $100 before any subscription discount, which puts Brodo closer to a specialty grocery buy than an everyday pantry staple — it's for people who actually drink broth as a meal or use it as a wellness ritual, not just a soup base. The broth arrives frozen or chilled, so you're planning around freezer space and delivery windows rather than grabbing a can off the shelf.
What they sell
- Bone broths like Organic Chicken and Signature Hearth, sold by the cup
- Curated and build-your-own starter boxes
- Spiced varieties like Spicy Nonna and Tom Yum
- Broth-based soups and sippable options
- Digital gift cards and subscription boxes
Frequently asked questions
What is Brodo Broth Co's return window?
All sales final (damaged/defective replaced free)
Does Brodo Broth Co offer free returns?
No - all sales final
What items cannot be returned to Brodo Broth Co?
All products (perishable bone broth) unless damaged in transit
Also known as
brodo.com, brodo broth co, brodo broth, brodo bone broth
Return-policy data is compiled from Brodo Broth Co’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Brodo Broth Co’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.