Caddis Return Policy
Every return window, fee, and holiday extension for Caddis — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Exchanges ship free and get instant store credit, but choosing a refund instead of an exchange costs a flat $8 shipping fee - swap for a different frame/prescription rather than requesting cash back if you want to avoid the fee. Also note sale items are marked final sale and can't be returned or exchanged at all.
Policy at a glance
- Return window
- 60 days (returns/exchanges); 1 year (warranty)
- Return shipping
- $8 flat fee for returns; free for exchanges
- Free returns
- Yes (exchanges only) / No - $8 fee for refunds
- Category
- Eyewear
Can’t be returned: Sale items (final sale, no returns or exchanges)
Why Caddis earned a B+
About Caddis
Caddis built its name on reading glasses that don't look like the drugstore kind — bold, well-made frames that happen to have magnification in them. From there they've expanded into full prescription glasses, sunglasses, and blue-light frames, all with the same design-forward approach and opticians on staff to help you dial in the right lens.
You'll pay more than a pharmacy pair, but you're getting real frame quality and a company that leans into the idea that reading glasses shouldn't feel like admitting defeat. It's a good fit if you want your readers to look intentional rather than purely functional. One thing to flag: their frames run bold and on the larger side, so if you prefer a minimal, thin-frame look, try a few styles before committing.
What they sell
- Reading glasses in standard and progressive strengths
- Prescription glasses fitted by opticians on staff
- Sunglasses, including prescription and photochromic options
- Blue-light-filtering glasses
- Cases and accessories for on-the-go readers
Frequently asked questions
What is Caddis's return window?
60 days (returns/exchanges); 1 year (warranty)
Does Caddis offer free returns?
Yes (exchanges only) / No - $8 fee for refunds
How much does Caddis charge for return shipping?
$8 flat fee for returns; free for exchanges
What items cannot be returned to Caddis?
Sale items (final sale, no returns or exchanges)
Also known as
caddis, caddislife.com, caddis eyewear, caddis life
Return-policy data is compiled from Caddis’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Caddis’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.