Café Appliances Return Policy
Every return window, fee, and holiday extension for Café Appliances — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Call for a return authorization number before scheduling a pickup on a large appliance - and time it within 7 days of delivery if you can, since that's the only window where you avoid the 25% restocking fee entirely.
Policy at a glance
- Return window
- 60 days (countertop appliances); 7 days full refund on large appliances, 25% fee 7-30 days
- Return shipping
- Free within 7 days for large appliances (full refund, no pickup fee); after 7 days a 25% restocking fee plus a pickup fee is deducted from the refund.
- Free returns
- Yes (most items)
- Restocking fee
- 25% on large appliances returned 7-30 days after delivery, plus a pickup fee; 25% restocking fee on all DIY pickup order returns; none on countertop appliances within 60 days
- Holiday extension
- None published
- Category
- Home
Can’t be returned: Delivery and installation service charges, large appliances after 30 days (warranty repair applies instead)
Time-sensitive items: large appliances: full refund only within 7 days, 25% + pickup fee from day 8-30, no returns after 30 days
Why Café Appliances earned a B-
About Café Appliances
Matte black and matte white finishes with brushed-metal hardware are the visual signature of this GE Appliances line, aimed at people who want their kitchen to look custom-designed without a full custom-build budget. It sits in the premium tier of GE's brand family, above the standard GE line, competing more with brands like KitchenAid than budget appliance sets. Large appliances like ranges and refrigerators come with real installation logistics, which is why the return window shrinks fast and a restocking fee kicks in after just a week. Countertop items like coffee makers get a much more forgiving 60-day window by comparison.
Homeowners doing a kitchen remodel or upgrade who want a distinct look across their whole appliance suite are the realistic buyer here, not someone grabbing a quick small appliance.
What they sell
- Ranges, wall ovens, and cooktops
- French-door and counter-depth refrigerators
- Dishwashers and microwaves
- Countertop coffee makers and small kitchen appliances
Frequently asked questions
What is Café Appliances's return window?
60 days (countertop appliances); 7 days full refund on large appliances, 25% fee 7-30 days
Does Café Appliances offer free returns?
Yes (most items)
How much does Café Appliances charge for return shipping?
Free within 7 days for large appliances (full refund, no pickup fee); after 7 days a 25% restocking fee plus a pickup fee is deducted from the refund.
Does Café Appliances charge a restocking fee?
25% on large appliances returned 7-30 days after delivery, plus a pickup fee; 25% restocking fee on all DIY pickup order returns; none on countertop appliances within 60 days
Does Café Appliances extend its return window for the holidays?
None published
What items cannot be returned to Café Appliances?
Delivery and installation service charges, large appliances after 30 days (warranty repair applies instead)
Also known as
cafeappliances.com, cafe appliances, ge cafe
Return-policy data is compiled from Café Appliances’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Café Appliances’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.