CEFALY Technology Return Policy
Every return window, fee, and holiday extension for CEFALY Technology — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Keep electrodes sealed if you might return the device - opened electrode packs void that portion of the refund, and note your original outbound shipping fee is never refunded regardless of the 90-day window.
Policy at a glance
- Return window
- 90 days (satisfaction guarantee, from delivery)
- Return shipping
- Original outbound shipping fee not refunded
- Free returns
- No - original outbound shipping non-refundable
- Category
- Electronics
Can’t be returned: Electrodes (unless unopened/unused in original packaging), items showing damage, modification, liquid contact, or missing parts
Why CEFALY Technology earned a B
About CEFALY Technology
CEFALY makes a small, FDA-cleared headband-style device that sits across your forehead and uses electrical pulses on the trigeminal nerve to treat migraines — no pills, no prescription required. It works two ways: an acute mode for when a migraine is already underway, and a preventive mode you run daily to try to cut down how often attacks happen in the first place, which is unusual since most OTC devices only tackle one side of that equation.
It's HSA/FSA eligible, which softens the upfront cost, and the company backs it with a 90-day satisfaction guarantee if it doesn't work for you. This is really for people who've been through the usual migraine medications and want a drug-free option to try alongside or instead of them. Worth knowing: like most neuromodulation devices, it doesn't work for everyone, and the disposable electrodes needed for each use add an ongoing cost beyond the device itself.
What they sell
- CEFALY wearable trigeminal nerve stimulation device
- Disposable electrodes for acute and preventive treatment
- Migraine relief accessories and replacement parts
Frequently asked questions
What is CEFALY Technology's return window?
90 days (satisfaction guarantee, from delivery)
Does CEFALY Technology offer free returns?
No - original outbound shipping non-refundable
How much does CEFALY Technology charge for return shipping?
Original outbound shipping fee not refunded
What items cannot be returned to CEFALY Technology?
Electrodes (unless unopened/unused in original packaging), items showing damage, modification, liquid contact, or missing parts
Also known as
cefaly.com, cefaly, cefaly technology, cefaly dual
Return-policy data is compiled from CEFALY Technology’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on CEFALY Technology’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.