Chadwicks Return Policy
Every return window, fee, and holiday extension for Chadwicks — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Chadwicks' site only advertises a vague '100% satisfaction guarantee' with no stated deadline in days, so don't assume unlimited time - call customer service (1-877-330-3393) to confirm your specific order is still eligible before mailing it back, since the $13.95 label fee is deducted from your refund either way.
Policy at a glance
- Return window
- 30 days (100% satisfaction guarantee, no specific window published)
- Return shipping
- $13.95 FedEx prepaid label fee, deducted from refund
- Free returns
- No - $13.95 mail fee (FedEx prepaid label, deducted from refund or charged for exchanges)
- Category
- Fashion
Can’t be returned: Personalized/customized items (unless defective)
Why Chadwicks earned a C+
About Chadwicks
Think of Chadwicks as the catalog retailer that never got the memo about chasing trends — tailored blazers, classic sweaters, and work-appropriate dresses meant to last several seasons rather than one. It's one of the few remaining retailers where you can genuinely order by phone as easily as online, which tells you something about who's been shopping there for years.
Sizing runs wider than most fast-fashion sites, with Misses, Petite, Women's, and Tall options across nearly the whole line, which is a real advantage if you've struggled to find work clothes that fit off the rack elsewhere. It's a good source for basics and suiting rather than statement pieces. The tradeoff: because the site leans catalog-retailer rather than fashion-forward, the styles skew more conservative and won't appeal if you want anything trendy.
What they sell
- Tailored blazers and suiting separates
- Sweaters and knit tops
- Work dresses and skirts
- Denim and linen essentials
- Jewelry and shoes
Frequently asked questions
What is Chadwicks's return window?
30 days (100% satisfaction guarantee, no specific window published)
Does Chadwicks offer free returns?
No - $13.95 mail fee (FedEx prepaid label, deducted from refund or charged for exchanges)
How much does Chadwicks charge for return shipping?
$13.95 FedEx prepaid label fee, deducted from refund
What items cannot be returned to Chadwicks?
Personalized/customized items (unless defective)
Also known as
chadwicks.com, chadwicks of boston, chadwick's
Return-policy data is compiled from Chadwicks’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Chadwicks’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.