Chicco Return Policy
Every return window, fee, and holiday extension for Chicco — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
You must call Chicco customer service (1-877-424-4226) to get a Return Authorization number before shipping anything back; unauthorized returns are refused, and since you're footing return shipping, use a tracked carrier since Chicco disclaims liability for items lost in transit.
Policy at a glance
- Return window
- 30 days (new, unused, original packaging)
- Return shipping
- Customer responsible for all return shipping fees
- Free returns
- No - customer pays return shipping
- Restocking fee
- None - explicitly waived
- Category
- Kids
Can’t be returned: Assembled products (unless damaged or defective), items without a valid Return Authorization number, items purchased from other retailers
Why Chicco earned a C+
About Chicco
Car seats and strollers are what most American parents know Chicco for, though this Italian baby-gear brand's catalog runs much wider — high chairs, playards, bassinets, baby carriers, and feeding gear round it out. A lot of their car seats are built with rotating or ultra-slim designs meant to solve real installation headaches, like fitting three seats across a back row.
Quality and safety testing are the brand's main selling point; several product lines carry GREENGUARD Gold certification for low chemical emissions, which matters if you're trying to limit what's off-gassing near a newborn. Pricing sits in the mid-to-premium range for baby gear — you're paying for engineering, not budget basics. One caveat: because they're an international brand, certain popular European models never make it to the U.S. lineup, so don't assume everything you see on a European parenting forum is available here.
What they sell
- Infant and convertible car seats
- Strollers and travel systems
- High chairs and booster seats
- Bassinets and playards
- Baby carriers and feeding accessories
Frequently asked questions
What is Chicco's return window?
30 days (new, unused, original packaging)
Does Chicco offer free returns?
No - customer pays return shipping
How much does Chicco charge for return shipping?
Customer responsible for all return shipping fees
Does Chicco charge a restocking fee?
None - explicitly waived
What items cannot be returned to Chicco?
Assembled products (unless damaged or defective), items without a valid Return Authorization number, items purchased from other retailers
Also known as
chiccousa.com, chicco usa, chicco baby
Return-policy data is compiled from Chicco’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Chicco’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.