ChicSew Return Policy
Every return window, fee, and holiday extension for ChicSew — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Plus-size (over US14) and custom-measurement orders are essentially final sale unless defective, and there are no direct exchanges - you must return first and place a brand-new order, which adds delay and re-exposes you to the 10% restocking fee.
Policy at a glance
- Return window
- 7 days to request, ship back within 15 days (unworn, unwashed, tags attached)
- Return shipping
- Customer pays return shipping
- Free returns
- No - fee deducted
- Restocking fee
- 10% restocking/handling fee on non-defective standard size (US14 and below) returns
- Category
- Fashion
Can’t be returned: Fabric swatches, measuring tapes, accessories, veils, shawls; plus-size orders (over US14) unless defective; custom size orders unless defective; rush fees
Time-sensitive items: Plus-size (over US14) and custom-size orders are non-returnable unless defective, stricter than the standard window
Why ChicSew earned a D
About ChicSew
ChicSew focuses on one very specific, very stressful shopping moment: outfitting a bridal party. Their bridesmaid dresses lean into curve-hugging mermaid shapes, ruching, and side slits rather than the shapeless chiffon you see everywhere else, and they've expanded into mother-of-the-bride, prom, and flower girl dresses to cover the rest of the wedding party.
The standout feature is custom sizing at no extra charge across 80-plus colors, plus free fabric swatches before you commit, which matters a lot when you're trying to get a dozen bridesmaids into matching dresses that actually fit their different body types. Because it's custom-made per order, production takes real lead time — this isn't a rush-order-the-week-before-the-wedding kind of site, so order with a solid cushion before the date.
What they sell
- Custom-sized bridesmaid dresses
- Mother-of-the-bride gowns
- Prom and formal occasion dresses
- Flower girl dresses
- Wedding accessories (ties, hair clips, handbags)
Frequently asked questions
What is ChicSew's return window?
7 days to request, ship back within 15 days (unworn, unwashed, tags attached)
Does ChicSew offer free returns?
No - fee deducted
How much does ChicSew charge for return shipping?
Customer pays return shipping
Does ChicSew charge a restocking fee?
10% restocking/handling fee on non-defective standard size (US14 and below) returns
What items cannot be returned to ChicSew?
Fabric swatches, measuring tapes, accessories, veils, shawls; plus-size orders (over US14) unless defective; custom size orders unless defective; rush fees
Also known as
chicsew.com, chicsew
Return-policy data is compiled from ChicSew’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on ChicSew’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.