Christianbook.com Return Policy
Every return window, fee, and holiday extension for Christianbook.com — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Opened media (DVDs, CDs, software) can only be exchanged for a replacement of the same item, not refunded, so check media packaging before opening if you might not keep it.
Policy at a glance
- Return window
- 60 days (new, unopened, sellable condition)
- Return shipping
- Customer pays return shipping; merchandise cost only is reimbursed, not original shipping
- Free returns
- No - fee deducted
- Restocking fee
- 20% or more depending on condition of non-compliant returns
- Holiday extension
- VBS (Vacation Bible School) products may be returned after VBS ends, up to September 30 of the current year
- Category
- Books
Can’t be returned: Personalized items (unless defective), opened DVDs/CDs/software/media (replacement only)
Why Christianbook.com earned a C+
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About Christianbook.com
Christianbook has been around since the late 1970s and it shows in the sheer size of the catalog — over half a million items spanning Bibles in every translation, homeschool curriculum, church communion supplies, and Christian-themed kids' toys and books. It's less a niche bookstore and more the Amazon of the Christian retail world, with a sprawling warehouse operation behind it.
Homeschooling families are a big part of their customer base, and they offer actual advising to help parents pick grade-level curriculum, which is a step beyond just selling textbooks. Pricing is generally competitive, and they lean on a value-focused positioning against big general retailers. The caveat: because the catalog is so enormous and spans so many publishers, quality and print editions vary a lot between items, so it's worth reading reviews on a specific study Bible or curriculum before assuming it matches what you've used before.
What they sell
- Bibles in multiple translations and editions
- Homeschool curriculum by grade and subject
- Church supplies (communion, furnishings)
- Christian children's books and toys
- Christian music and DVDs
Frequently asked questions
What is Christianbook.com's return window?
60 days (new, unopened, sellable condition)
Does Christianbook.com offer free returns?
No - fee deducted
How much does Christianbook.com charge for return shipping?
Customer pays return shipping; merchandise cost only is reimbursed, not original shipping
Does Christianbook.com charge a restocking fee?
20% or more depending on condition of non-compliant returns
Does Christianbook.com extend its return window for the holidays?
VBS (Vacation Bible School) products may be returned after VBS ends, up to September 30 of the current year
What items cannot be returned to Christianbook.com?
Personalized items (unless defective), opened DVDs/CDs/software/media (replacement only)
Also known as
christianbook.com, christianbook, cbd, christian book distributors
Return-policy data is compiled from Christianbook.com’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Christianbook.com’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.