CINCOM Return Policy
Every return window, fee, and holiday extension for CINCOM — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
If the item arrives damaged, wrong, or defective, push for free return shipping before you pay to send anything back yourself — CINCOM only waives its fee for those cases, not for size or fit issues.
Policy at a glance
- Return window
- 30 days (unworn, tags attached)
- Return shipping
- Free if the return is for a quality issue, damage, or wrong item shipped; customer pays return shipping for personal reasons like wrong size or change of mind, and a warehouse processing fee also applies in that case.
- Free returns
- No - fee deducted
- Restocking fee
- Warehouse processing fee applies on personal-reason returns (amount not published)
- Holiday extension
- None published
- Category
- Athletic
Can’t be returned: Personalized or customized products, gift cards or vouchers, items marked Final Sale or Non-Returnable, items with physical damage from misuse, items not in original condition
Why CINCOM earned a D+
How CINCOM compares
Top-graded Athletic rivals — tap one for the full side-by-side.
About CINCOM
Leggings and activewear are the draw here, sold direct from a single Shopify storefront rather than through a big-box chain. CINCOM keeps its lineup tight — squat-proof leggings, sports bras, and layering pieces — instead of chasing every athleisure trend. You'll pay your own way back if you just want a different size, so double-check the size chart before you order. It's a smaller operation, which means restocks can take a beat, but the core styles seem to stick around season to season.
What they sell
- Squat-proof leggings and yoga pants
- Sports bras and workout tops
- Athletic shorts and biker shorts
- Loungewear and layering pieces for the gym or errands
Frequently asked questions
What is CINCOM's return window?
30 days (unworn, tags attached)
Does CINCOM offer free returns?
No - fee deducted
How much does CINCOM charge for return shipping?
Free if the return is for a quality issue, damage, or wrong item shipped; customer pays return shipping for personal reasons like wrong size or change of mind, and a warehouse processing fee also applies in that case.
Does CINCOM charge a restocking fee?
Warehouse processing fee applies on personal-reason returns (amount not published)
Does CINCOM extend its return window for the holidays?
None published
What items cannot be returned to CINCOM?
Personalized or customized products, gift cards or vouchers, items marked Final Sale or Non-Returnable, items with physical damage from misuse, items not in original condition
Also known as
cincomshop.com, cincom
Return-policy data is compiled from CINCOM’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on CINCOM’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.