City Beauty Return Policy
Every return window, fee, and holiday extension for City Beauty — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
City Beauty doesn't do exchanges — if a size or shade is wrong, you have to return it for a refund and place a brand-new order, so factor that extra shipping cost in before you buy.
Policy at a glance
- Return window
- 60 days (money-back guarantee)
- Return shipping
- Customer pays return shipping; shipping fees are non-refundable and City Beauty does not cover the cost of sending items back.
- Free returns
- No - fee deducted
- Restocking fee
- None published
- Holiday extension
- None published
- Category
- Beauty
Can’t be returned: None published
Why City Beauty earned a B-
About City Beauty
Infomercial-style beauty gadgets and skincare are the bread and butter here — think firming creams and at-home tools marketed with a satisfaction promise rather than flashy packaging. City Beauty leans hard on its 60-day guarantee to get people to try products they might not risk on a shorter window. Just know that shipping isn't covered either way, on the order or the return, so factor that into what you're really paying. It skews toward shoppers who want anti-aging results without a dermatologist visit.
What they sell
- Firming and anti-aging face creams
- At-home skincare tools and devices
- Neck and eye treatment serums
- Body contouring and skin-tightening products
Frequently asked questions
What is City Beauty's return window?
60 days (money-back guarantee)
Does City Beauty offer free returns?
No - fee deducted
How much does City Beauty charge for return shipping?
Customer pays return shipping; shipping fees are non-refundable and City Beauty does not cover the cost of sending items back.
Does City Beauty charge a restocking fee?
None published
Does City Beauty extend its return window for the holidays?
None published
What items cannot be returned to City Beauty?
None published
Also known as
citybeauty.com, city beauty
Return-policy data is compiled from City Beauty’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on City Beauty’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.