City Chic Online Return Policy
Every return window, fee, and holiday extension for City Chic Online — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Look for a Happy Returns drop-off point near you — it's the one way to dodge the $7.95 label fee that otherwise comes out of every mailed-in return.
Policy at a glance
- Return window
- 30 days (new, tags attached)
- Return shipping
- $7.95 label fee deducted from the refund for standard US returns; free if dropped at a Happy Returns location in person; customers in Alaska, Hawaii, Puerto Rico, Canada, and APO/FPO addresses pay full return shipping instead of the flat fee.
- Free returns
- No - $7.95 fee deducted
- Restocking fee
- None published
- Holiday extension
- None published
- Category
- Fashion
Can’t be returned: Items marked Final Sale priced $20 and under, items that are worn, washed, or missing labels/tags, items with odors, deodorant, or makeup stains
Time-sensitive items: Items priced $20 and under are final sale regardless of the 30-day window
Why City Chic Online earned a C+
About City Chic Online
Plus-size fashion built specifically for curves, not just apparel scaled up from straight sizes, is the core pitch. City Chic Online designs dresses, denim, and going-out pieces in sizes that a lot of mainstream retailers still treat as an afterthought. It's a solid pick if you're tired of settling for whatever plus-size rack happens to exist in a store. One catch: anything $20 or under is final sale, so double-check the price tag before assuming you can send back that cheap tank top.
What they sell
- Plus-size dresses for work and going out
- Curve-fit denim and jeans
- Plus-size swimwear
- Tops, blouses, and everyday basics sized for curves
Frequently asked questions
What is City Chic Online's return window?
30 days (new, tags attached)
Does City Chic Online offer free returns?
No - $7.95 fee deducted
How much does City Chic Online charge for return shipping?
$7.95 label fee deducted from the refund for standard US returns; free if dropped at a Happy Returns location in person; customers in Alaska, Hawaii, Puerto Rico, Canada, and APO/FPO addresses pay full return shipping instead of the flat fee.
Does City Chic Online charge a restocking fee?
None published
Does City Chic Online extend its return window for the holidays?
None published
What items cannot be returned to City Chic Online?
Items marked Final Sale priced $20 and under, items that are worn, washed, or missing labels/tags, items with odors, deodorant, or makeup stains
Also known as
citychiconline.com, city chic
Return-policy data is compiled from City Chic Online’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on City Chic Online’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.