Clarks Return Policy
Every return window, fee, and holiday extension for Clarks — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Skip the mail-in Returns Portal if you have a Clarks store nearby — in-store returns avoid any shipping hassle and are accepted at Clarks Full Price locations.
Policy at a glance
- Return window
- 45 days (unworn, original packaging)
- Return shipping
- Not fully specified on the pages consulted; returns can be made via the Returns Portal by mail or free at any Clarks Full Price store
- Free returns
- Yes (in-store)
- Restocking fee
- None published
- Holiday extension
- None published
- Category
- Footwear
Can’t be returned: Final sale products
Why Clarks earned a B+
About Clarks
Comfort is the whole pitch with this British shoe brand, best known for the Desert Boot and Wallabee silhouettes that have barely changed in decades. Clarks built its reputation on cushioned soles and leather that breaks in rather than out, which is why it shows up on a lot of 'buy it for life' shoe lists. The 45-day return window is longer than most footwear brands give you, which helps since comfort shoes often take a few wears to judge. Sizing can run a little different across styles, so check the fit guide before ordering online.
What they sell
- Desert Boots and Wallabees
- Leather dress shoes and loafers
- Comfort sneakers and walking shoes
- Sandals and boots for men and women
Frequently asked questions
What is Clarks's return window?
45 days (unworn, original packaging)
Does Clarks offer free returns?
Yes (in-store)
How much does Clarks charge for return shipping?
Not fully specified on the pages consulted; returns can be made via the Returns Portal by mail or free at any Clarks Full Price store
Does Clarks charge a restocking fee?
None published
Does Clarks extend its return window for the holidays?
None published
What items cannot be returned to Clarks?
Final sale products
Also known as
clarks.com, clarks shoes, helpus.clarks.com
Return-policy data is compiled from Clarks’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Clarks’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.