Cleobella Return Policy
Every return window, fee, and holiday extension for Cleobella — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Ask for store credit or an exchange instead of a refund — it's the only way to skip the $12 fee that gets deducted whenever your order originally shipped free.
Policy at a glance
- Return window
- 16 days (from ship date, unless final sale)
- Return shipping
- A $12 shipping/restocking fee is deducted from refunds when the original order shipped free; exchanges or store-credit returns have no additional charge; return shipping is only credited if the item was defective.
- Free returns
- No - $12 fee deducted
- Restocking fee
- $12 deducted from refunds if the order originally shipped free; waived for exchanges or store credit
- Holiday extension
- None published
- Category
- Fashion
Can’t be returned: All sale merchandise (final sale)
Why Cleobella earned a D+
About Cleobella
Bohemian, globally-inspired dresses and bags are the signature look, with a lot of handwoven and artisan-made details in the mix. Cleobella built its identity around travel-friendly, festival-ready pieces rather than corporate basics. The return window here is notably short at just 16 days from when the order ships, not when it arrives, so don't let a package sit unopened for a week before deciding. Sale items are final no matter what, and a $12 fee kicks in on refunds if your original order shipped free.
What they sell
- Bohemian dresses and resortwear
- Handwoven and artisan-made handbags
- Beach cover-ups and festival wear
- Statement jewelry and accessories
Frequently asked questions
What is Cleobella's return window?
16 days (from ship date, unless final sale)
Does Cleobella offer free returns?
No - $12 fee deducted
How much does Cleobella charge for return shipping?
A $12 shipping/restocking fee is deducted from refunds when the original order shipped free; exchanges or store-credit returns have no additional charge; return shipping is only credited if the item was defective.
Does Cleobella charge a restocking fee?
$12 deducted from refunds if the order originally shipped free; waived for exchanges or store credit
Does Cleobella extend its return window for the holidays?
None published
What items cannot be returned to Cleobella?
All sale merchandise (final sale)
Also known as
cleobella.com, cleobella
Return-policy data is compiled from Cleobella’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Cleobella’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.