Clinique Return Policy
Every return window, fee, and holiday extension for Clinique — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Clinique will accept products that are 'gently used,' not just unopened — useful if a foundation shade or moisturizer didn't work for your skin after a few tries.
Policy at a glance
- Return window
- 30 days (new or gently used)
- Return shipping
- Prepaid labels/QR codes provided through the return portal; shipping and delivery fees from the original order are non-refundable.
- Free returns
- Yes (most items)
- Restocking fee
- None published
- Holiday extension
- None published
- Category
- Beauty
Can’t be returned: Engraved items, items marked final sale or not returnable, Clinique eGift Cards, items purchased from non-Clinique sources
Time-sensitive items: Final sale items have no guaranteed return window at all
Why Clinique earned a B+
About Clinique
Dermatologist-developed skincare with the allergy-tested, fragrance-free reputation is the calling card, going back to its department-store counter roots. Clinique's 3-Step system (cleanse, exfoliate, moisturize) is one of the most recognizable skincare routines in American drugstores and department stores alike. What's genuinely useful: they'll take back products that are gently used, not just sealed, which is rare in beauty and helpful if a shade or formula just doesn't agree with your skin. Just don't expect a refund on anything engraved or bought through a reseller.
What they sell
- 3-Step skincare system (cleanser, clarifying lotion, moisturizer)
- Foundation and complexion makeup
- Fragrance-free, allergy-tested moisturizers
- Eye creams and targeted treatments
Frequently asked questions
What is Clinique's return window?
30 days (new or gently used)
Does Clinique offer free returns?
Yes (most items)
How much does Clinique charge for return shipping?
Prepaid labels/QR codes provided through the return portal; shipping and delivery fees from the original order are non-refundable.
Does Clinique charge a restocking fee?
None published
Does Clinique extend its return window for the holidays?
None published
What items cannot be returned to Clinique?
Engraved items, items marked final sale or not returnable, Clinique eGift Cards, items purchased from non-Clinique sources
Also known as
clinique.com, clinique
Return-policy data is compiled from Clinique’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Clinique’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.