Return policy comparison · 2026
1-800-Baskets.com vs Bespoke Post
Policy data verified July 21, 2026 by the Thrifle team
1-800-Baskets.com
C+
2.4 / 5.0 · Fair
Winner
Bespoke Post
B+
3.7 / 5.0 · Good
The verdict
Bespoke Post has the more generous return policy in 2026, grading B+ (3.7/5.0) against 1-800-Baskets.com's C+ (2.4/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return shipping: free returns (incl. by mail) versus customer pays return shipping.
Score breakdown
Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.
1-800-Baskets.comBespoke Post
Return window · worth 2.0
Restocking fee · worth 1.0
Return shipping · worth 1.0
Holiday window · worth 0.5
Transparency · worth 0.5
Key terms side-by-side
| 1-800-Baskets.com | Bespoke Post | |
|---|---|---|
| Return window | 30 days (satisfaction guarantee, replacement or refund - no physical return of perishable items) | ✓ 60 days (entire box only, individual products must meet condition criteria) |
| Free returns | No - not applicable (perishable/gift items are not mailed back) | ✓ Yes (free exchanges) |
| Restocking fee | — | — |
| Return shipping | — | — |
| Holiday extension | — | — |
| Non-returnable | Perishable gift baskets and gourmet food items are not physically returned; issues are resolved via replacement or refund | — |
| Watch-out items | — | — |
1-800-Baskets.com tip
Because items are perishable gift baskets, there is no mail-back return process - if a gift arrives damaged or unsatisfactory you must contact customer service (1-888-227-5387) promptly with details/photos to get a replacement or refund rather than shipping anything back.
Bespoke Post tip
Bespoke Post only accepts box returns as a whole - you generally cannot return just one item from a monthly box and keep the rest, so decide on the full box before requesting a return.
Frequently asked questions
Who has the better return policy, 1-800-Baskets.com or Bespoke Post?
Bespoke Post has the more generous return policy in 2026, grading B+ (3.7/5.0) against 1-800-Baskets.com's C+ (2.4/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return shipping: free returns (incl. by mail) versus customer pays return shipping.
What is 1-800-Baskets.com's return window?
1-800-Baskets.com's return window is 30 days (satisfaction guarantee, replacement or refund - no physical return of perishable items).
What is Bespoke Post's return window?
Bespoke Post's return window is 60 days (entire box only, individual products must meet condition criteria).
Does 1-800-Baskets.com or Bespoke Post offer free returns?
1-800-Baskets.com: No - not applicable (perishable/gift items are not mailed back). Bespoke Post: Yes (free exchanges).