1-800-Baskets.com Return Policy
Every return window, fee, and holiday extension for 1-800-Baskets.com — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Because items are perishable gift baskets, there is no mail-back return process - if a gift arrives damaged or unsatisfactory you must contact customer service (1-888-227-5387) promptly with details/photos to get a replacement or refund rather than shipping anything back.
Policy at a glance
- Return window
- 30 days (satisfaction guarantee, replacement or refund - no physical return of perishable items)
- Free returns
- No - not applicable (perishable/gift items are not mailed back)
- Category
- Gifts
Can’t be returned: Perishable gift baskets and gourmet food items are not physically returned; issues are resolved via replacement or refund
Why 1-800-Baskets.com earned a C+
How 1-800-Baskets.com compares
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About 1-800-Baskets.com
1-800-Baskets.com exists for the moment you need to send something thoughtful across the country by tomorrow and don't have time to shop for it in person. It's a gift-basket and food-gift retailer organized almost entirely around occasions — sympathy, birthdays, new baby, get well — so you can shop by "why" rather than hunting through generic product categories.
Baskets start around $40 and climb into premium territory with wine, spa items, or gourmet chocolate mixed in, and there's a gift finder tool if you're not sure what fits the recipient. It's a reasonable option when you need a same-day or next-day gift shipped somewhere you can't be, though the actual contents of baskets can look noticeably smaller in person than the photos suggest, a common complaint in customer reviews, so it pays to read recent feedback on a specific basket before ordering.
What they sell
- Gourmet fruit and snack gift baskets
- Chocolate, cookie, and dessert gift sets
- Wine and spirits gift baskets
- Sympathy, get-well, and new-baby occasion gifts
- Spa and self-care gift boxes
Frequently asked questions
What is 1-800-Baskets.com's return window?
30 days (satisfaction guarantee, replacement or refund - no physical return of perishable items)
Does 1-800-Baskets.com offer free returns?
No - not applicable (perishable/gift items are not mailed back)
What items cannot be returned to 1-800-Baskets.com?
Perishable gift baskets and gourmet food items are not physically returned; issues are resolved via replacement or refund
Also known as
1800baskets.com, 1-800-baskets, 1800baskets, 1-800-baskets.com
Return-policy data is compiled from 1-800-Baskets.com’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on 1-800-Baskets.com’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.