Return policy comparison · 2026
1-800-Baskets.com vs Shari's Berries
Policy data verified July 21, 2026 (1-800-Baskets.com) and July 24, 2026 (Shari's Berries)
1-800-Baskets.com
C+
2.4 / 5.0 · Fair
Winner
Shari's Berries
A-
3.9 / 5.0 · Very Good
The verdict
Shari's Berries has the more generous return policy in 2026, grading A- (3.9/5.0) against 1-800-Baskets.com's C+ (2.4/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return shipping: free returns (incl. by mail) versus customer pays return shipping.
Score breakdown
Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.
1-800-Baskets.comShari's Berries
Return window · worth 2.0
Restocking fee · worth 1.0
Return shipping · worth 1.0
Holiday window · worth 0.5
Transparency · worth 0.5
Key terms side-by-side
| 1-800-Baskets.com | Shari's Berries | |
|---|---|---|
| Return window | 30 days (satisfaction guarantee, replacement or refund - no physical return of perishable items) | Satisfaction guarantee (no fixed day limit published) |
| Free returns | No - not applicable (perishable/gift items are not mailed back) | ✓ Yes |
| Restocking fee | — | None |
| Return shipping | — | Not applicable; resolved via refund, redelivery, or exchange rather than mailing product back |
| Holiday extension | — | ✓ Extended delivery hours during Christmas, Valentine's Day and Mother's Day to help ensure on-time arrival |
| Non-returnable | Perishable gift baskets and gourmet food items are not physically returned; issues are resolved via replacement or refund | None published |
| Watch-out items | — | — |
1-800-Baskets.com tip
Because items are perishable gift baskets, there is no mail-back return process - if a gift arrives damaged or unsatisfactory you must contact customer service (1-888-227-5387) promptly with details/photos to get a replacement or refund rather than shipping anything back.
Shari's Berries tip
Since these are perishable gourmet gifts, don't try to ship anything back — just contact live chat with photos of the damaged or wrong item and they'll issue a refund, redelivery, or exchange directly.
Frequently asked questions
Who has the better return policy, 1-800-Baskets.com or Shari's Berries?
Shari's Berries has the more generous return policy in 2026, grading A- (3.9/5.0) against 1-800-Baskets.com's C+ (2.4/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return shipping: free returns (incl. by mail) versus customer pays return shipping.
What is 1-800-Baskets.com's return window?
1-800-Baskets.com's return window is 30 days (satisfaction guarantee, replacement or refund - no physical return of perishable items).
What is Shari's Berries's return window?
Shari's Berries's return window is Satisfaction guarantee (no fixed day limit published).
Does 1-800-Baskets.com or Shari's Berries offer free returns?
1-800-Baskets.com: No - not applicable (perishable/gift items are not mailed back). Shari's Berries: Yes.