Return policy comparison · 2026
1-800-Baskets.com vs The Irish Store
Policy data verified July 21, 2026 (1-800-Baskets.com) and July 24, 2026 (The Irish Store)
1-800-Baskets.com
C+
2.4 / 5.0 · Fair
Winner
The Irish Store
A-
4.0 / 5.0 · Very Good
The verdict
The Irish Store has the more generous return policy in 2026, grading A- (4.0/5.0) against 1-800-Baskets.com's C+ (2.4/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return shipping: free returns (incl. by mail) versus customer pays return shipping.
Score breakdown
Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.
1-800-Baskets.comThe Irish Store
Return window · worth 2.0
Restocking fee · worth 1.0
Return shipping · worth 1.0
Holiday window · worth 0.5
Transparency · worth 0.5
Key terms side-by-side
| 1-800-Baskets.com | The Irish Store | |
|---|---|---|
| Return window | 30 days (satisfaction guarantee, replacement or refund - no physical return of perishable items) | ✓ 3 months (unused, resalable condition) |
| Free returns | No - not applicable (perishable/gift items are not mailed back) | ✓ Yes (US orders, through their return system) |
| Restocking fee | — | None published |
| Return shipping | — | Free for US orders using the official return system; original shipping fee is non-refundable; postage for returns made outside the free-return system is not refunded |
| Holiday extension | — | None published |
| Non-returnable | Perishable gift baskets and gourmet food items are not physically returned; issues are resolved via replacement or refund | Personalized products, perishable items, personal items like socks and slippers, crafted products, earrings, made-to-order items |
| Watch-out items | — | Damage claims must be reported within 2 days of receipt; defective item claims within 30 days |
1-800-Baskets.com tip
Because items are perishable gift baskets, there is no mail-back return process - if a gift arrives damaged or unsatisfactory you must contact customer service (1-888-227-5387) promptly with details/photos to get a replacement or refund rather than shipping anything back.
The Irish Store tip
Note the exchange gap: they only process refunds, not swaps, so if you want a different size you'll need to return the original and place a brand-new order rather than expecting an even exchange.
Frequently asked questions
Who has the better return policy, 1-800-Baskets.com or The Irish Store?
The Irish Store has the more generous return policy in 2026, grading A- (4.0/5.0) against 1-800-Baskets.com's C+ (2.4/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return shipping: free returns (incl. by mail) versus customer pays return shipping.
What is 1-800-Baskets.com's return window?
1-800-Baskets.com's return window is 30 days (satisfaction guarantee, replacement or refund - no physical return of perishable items).
What is The Irish Store's return window?
The Irish Store's return window is 3 months (unused, resalable condition).
Does 1-800-Baskets.com or The Irish Store offer free returns?
1-800-Baskets.com: No - not applicable (perishable/gift items are not mailed back). The Irish Store: Yes (US orders, through their return system).