The Irish Store Return Policy
Every return window, fee, and holiday extension for The Irish Store — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Note the exchange gap: they only process refunds, not swaps, so if you want a different size you'll need to return the original and place a brand-new order rather than expecting an even exchange.
Policy at a glance
- Return window
- 3 months (unused, resalable condition)
- Return shipping
- Free for US orders using the official return system; original shipping fee is non-refundable; postage for returns made outside the free-return system is not refunded
- Free returns
- Yes (US orders, through their return system)
- Restocking fee
- None published
- Holiday extension
- None published
- Category
- Gifts
Can’t be returned: Personalized products, perishable items, personal items like socks and slippers, crafted products, earrings, made-to-order items
Time-sensitive items: Damage claims must be reported within 2 days of receipt; defective item claims within 30 days
Why The Irish Store earned a A-
About The Irish Store
Aran sweaters, Claddagh rings, and Celtic jewelry make up the heart of The Irish Store's catalog - an online retailer specializing in Irish-made apparel, jewelry, and gifts for people with Irish heritage or a soft spot for the aesthetic. Many items ship from Ireland, so factor in a bit more transit time than a typical domestic order.
The return window is genuinely generous at three months, longer than most apparel sites offer, though earrings and personalized or made-to-order pieces (like a name engraved on jewelry) can't come back at all. Just remember: they'll refund you, not swap sizes, so plan on placing a fresh order if the fit's off.
What they sell
- Aran wool sweaters and knitwear
- Claddagh rings and Celtic jewelry
- Irish tweed caps and scarves
- Personalized family crest gifts
- Irish home goods and gift sets
Frequently asked questions
What is The Irish Store's return window?
3 months (unused, resalable condition)
Does The Irish Store offer free returns?
Yes (US orders, through their return system)
How much does The Irish Store charge for return shipping?
Free for US orders using the official return system; original shipping fee is non-refundable; postage for returns made outside the free-return system is not refunded
Does The Irish Store charge a restocking fee?
None published
Does The Irish Store extend its return window for the holidays?
None published
What items cannot be returned to The Irish Store?
Personalized products, perishable items, personal items like socks and slippers, crafted products, earrings, made-to-order items
Also known as
theirishstore.com, irish store
Return-policy data is compiled from The Irish Store’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on The Irish Store’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.