Return policy comparison · 2026
Aéropostale vs Lands' End
Policy data verified July 21, 2026 (Aéropostale) and April 17, 2026 (Lands' End)
Aéropostale
B
3.2 / 5.0 · Good
Winner
Lands' End
A+
5.0 / 5.0 · Exceptional
The verdict
Lands' End has the more generous return policy in 2026, grading A+ (5.0/5.0) against Aéropostale's B (3.2/5.0). It wins 3 of 5 scoring axes; the biggest gap is the return window: no time limit versus 60-day window (decent).
Score breakdown
Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.
AéropostaleLands' End
Return window · worth 2.0
Restocking fee · worth 1.0
Return shipping · worth 1.0
Holiday window · worth 0.5
Transparency · worth 0.5
Key terms side-by-side
| Aéropostale | Lands' End | |
|---|---|---|
| Return window | 60 days (unworn, tags attached, with receipt) | ✓ Lifetime Guarantee |
| Free returns | In-store only | ✓ Yes |
| Restocking fee | — | None |
| Return shipping | $7 deducted from refund for mail returns | Return shipping fee for mail |
| Holiday extension | — | ✓ Not specifically extended (already lifetime) |
| Non-returnable | Washed or worn merchandise, items without original price tags or receipts, online-only items, online purchases made in Canada, room merchandise (bedding and accessories), fragrance (fragrance and online-only items cannot be returned to stores) | Customized items, embroidered/monogrammed items unless defective |
| Watch-out items | Defective items must be returned within 30 days | Monogrammed items restricted |
Aéropostale tip
Paying with Klarna or PayPal and returning in-store gets you store credit only, not a refund to your original payment method - use mail return if you want your money back on those orders.
Lands' End tip
Lifetime guarantee on quality — one of the most generous in retail for regular apparel.
Frequently asked questions
Who has the better return policy, Aéropostale or Lands' End?
Lands' End has the more generous return policy in 2026, grading A+ (5.0/5.0) against Aéropostale's B (3.2/5.0). It wins 3 of 5 scoring axes; the biggest gap is the return window: no time limit versus 60-day window (decent).
What is Aéropostale's return window?
Aéropostale's return window is 60 days (unworn, tags attached, with receipt).
What is Lands' End's return window?
Lands' End's return window is Lifetime Guarantee.
Does Aéropostale or Lands' End offer free returns?
Aéropostale: In-store only. Lands' End: Yes.