Aéropostale Return Policy
Every return window, fee, and holiday extension for Aéropostale — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Paying with Klarna or PayPal and returning in-store gets you store credit only, not a refund to your original payment method - use mail return if you want your money back on those orders.
Policy at a glance
- Return window
- 60 days (unworn, tags attached, with receipt)
- Return shipping
- $7 deducted from refund for mail returns
- Free returns
- In-store only
- Category
- Fashion
Can’t be returned: Washed or worn merchandise, items without original price tags or receipts, online-only items, online purchases made in Canada, room merchandise (bedding and accessories), fragrance (fragrance and online-only items cannot be returned to stores)
Time-sensitive items: Defective items must be returned within 30 days
Why Aéropostale earned a B
How Aéropostale compares
Top-graded Fashion rivals — tap one for the full side-by-side.
About Aéropostale
Think mall-brand basics with a teen and college-age crowd in mind: graphic tees, hoodies, and a denim wall stacked with every fit from baggy to skinny. Aéropostale leans hard into Y2K nostalgia and pop-culture collabs, and prices stay low enough that a full outfit rarely breaks $60. It's the kind of place where a BOGO jeans deal shows up in your inbox weekly.
You'll find it easiest to shop if you're after casual, trend-driven pieces rather than anything built to last a decade. Reviewers note sizing swings between styles, so check the chart before you order online — a medium in one hoodie can run small in the next. For parents outfitting teenagers or twenty-somethings building a casual wardrobe on a budget, it's a reliable stop.
What they sell
- Graphic tees, hoodies, and sweatshirts
- Denim in skinny, baggy, and flare fits
- Activewear and loungewear
- Bags, hats, and accessories
Frequently asked questions
What is Aéropostale's return window?
60 days (unworn, tags attached, with receipt)
Does Aéropostale offer free returns?
In-store only
How much does Aéropostale charge for return shipping?
$7 deducted from refund for mail returns
What items cannot be returned to Aéropostale?
Washed or worn merchandise, items without original price tags or receipts, online-only items, online purchases made in Canada, room merchandise (bedding and accessories), fragrance (fragrance and online-only items cannot be returned to stores)
Also known as
aeropostale.com, aero, aeropostale
Return-policy data is compiled from Aéropostale’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Aéropostale’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.