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Return policy comparison · 2026

Aéropostale vs DSW

Policy data verified July 21, 2026 (Aéropostale) and April 17, 2026 (DSW)

Aéropostale
B
3.2 / 5.0 · Good
Winner
DSW
A
4.5 / 5.0 · Excellent

The verdict

DSW has the more generous return policy in 2026, grading A (4.5/5.0) against Aéropostale's B (3.2/5.0). It wins 3 of 5 scoring axes; the biggest gap is the return shipping: free returns (incl. by mail) versus free in-store; mail may cost.

Score breakdown

Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.

AéropostaleDSW
Return window · worth 2.0
60-day window (decent) · 1.2
90-day window (above average) · 1.5
Restocking fee · worth 1.0
No restocking fee · 1.0
No restocking fee · 1.0
Return shipping · worth 1.0
Free in-store; mail may cost · 0.5
Free returns (incl. by mail) · 1.0
Holiday window · worth 0.5
No holiday extension · 0.0
Extended holiday window · 0.5
Transparency · worth 0.5
policy published, key terms documented · 0.5
policy published, key terms documented · 0.5

Key terms side-by-side

AéropostaleDSW
Return window60 days (unworn, tags attached, with receipt)✓ 90 days
Free returnsIn-store only✓ Yes (in-store)
Restocking feeNone
Return shipping$7 deducted from refund for mail returnsFree mail returns for VIP members
Holiday extension✓ Yes (holiday extension)
Non-returnableWashed or worn merchandise, items without original price tags or receipts, online-only items, online purchases made in Canada, room merchandise (bedding and accessories), fragrance (fragrance and online-only items cannot be returned to stores)Final sale items, worn shoes showing significant use
Watch-out itemsDefective items must be returned within 30 daysStandard 90-day window
Aéropostale tip
Paying with Klarna or PayPal and returning in-store gets you store credit only, not a refund to your original payment method - use mail return if you want your money back on those orders.
DSW tip
VIP members tracked automatically. Shoes can be lightly worn.

Frequently asked questions

Who has the better return policy, Aéropostale or DSW?
DSW has the more generous return policy in 2026, grading A (4.5/5.0) against Aéropostale's B (3.2/5.0). It wins 3 of 5 scoring axes; the biggest gap is the return shipping: free returns (incl. by mail) versus free in-store; mail may cost.
What is Aéropostale's return window?
Aéropostale's return window is 60 days (unworn, tags attached, with receipt).
What is DSW's return window?
DSW's return window is 90 days.
Does Aéropostale or DSW offer free returns?
Aéropostale: In-store only. DSW: Yes (in-store).

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