Return policy comparison · 2026
Andie Swim vs Zappos
Policy data verified July 21, 2026 (Andie Swim) and April 17, 2026 (Zappos)
Andie Swim
C
2.1 / 5.0 · Mediocre
Winner
Zappos
A+
5.0 / 5.0 · Exceptional
The verdict
Zappos has the more generous return policy in 2026, grading A+ (5.0/5.0) against Andie Swim's C (2.1/5.0). It wins 3 of 5 scoring axes; the biggest gap is the return window: 365-day window (industry-leading) versus 21-day window (tight).
Score breakdown
Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.
Andie SwimZappos
Return window · worth 2.0
Restocking fee · worth 1.0
Return shipping · worth 1.0
Holiday window · worth 0.5
Transparency · worth 0.5
Key terms side-by-side
| Andie Swim | Zappos | |
|---|---|---|
| Return window | 21 days from delivery (unworn, tags and liners attached) | ✓ 365 days |
| Free returns | Yes (exchanges only, US) | Yes |
| Restocking fee | $5 per order (US orders) | ✓ None |
| Return shipping | Free for exchanges; $5 restocking fee for refund returns | Free both ways |
| Holiday extension | — | ✓ Not specifically extended (already 365) |
| Non-returnable | Final sale items, including underwear | Final sale items, hazardous materials |
| Watch-out items | — | All items follow 365-day window |
Andie Swim tip
Refunds cost a flat $5 restocking fee while exchanges ship free, so if you're on the fence about sizing, request an exchange rather than a refund to avoid the fee; also note original shipping, duties, and taxes are never refunded.
Zappos tip
Best return policy in footwear — 365 days, free shipping both ways, gently worn OK.
Frequently asked questions
Who has the better return policy, Andie Swim or Zappos?
Zappos has the more generous return policy in 2026, grading A+ (5.0/5.0) against Andie Swim's C (2.1/5.0). It wins 3 of 5 scoring axes; the biggest gap is the return window: 365-day window (industry-leading) versus 21-day window (tight).
What is Andie Swim's return window?
Andie Swim's return window is 21 days from delivery (unworn, tags and liners attached).
What is Zappos's return window?
Zappos's return window is 365 days.
Does Andie Swim or Zappos offer free returns?
Andie Swim: Yes (exchanges only, US). Zappos: Yes.