Return policy comparison · 2026
André Assous vs Famous Footwear
Policy data verified July 21, 2026 (André Assous) and July 24, 2026 (Famous Footwear)
André Assous
C+
2.4 / 5.0 · Fair
Winner
Famous Footwear
A
4.5 / 5.0 · Excellent
The verdict
Famous Footwear has the more generous return policy in 2026, grading A (4.5/5.0) against André Assous's C+ (2.4/5.0). It wins 3 of 5 scoring axes; the biggest gap is the return window: no time limit versus 35-day window (industry standard).
Score breakdown
Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.
André AssousFamous Footwear
Return window · worth 2.0
Restocking fee · worth 1.0
Return shipping · worth 1.0
Holiday window · worth 0.5
Transparency · worth 0.5
Key terms side-by-side
| André Assous | Famous Footwear | |
|---|---|---|
| Return window | 35 days (unused, original packaging, from ship date) | ✓ No time limit (dislike style/fit or change of mind) |
| Free returns | No - fee deducted | ✓ Yes (in-store) |
| Restocking fee | — | None |
| Return shipping | Customer pays; deducted from refund (free if returning multiple sizes of same product ordered together) | Free in-store; mail returns cost a flat $9.95, deducted from the refund; original shipping charges are never refundable |
| Holiday extension | — | ✓ None published |
| Non-returnable | Gift cards, used or worn products, products without original box/packaging, perishable goods, intimate/sanitary items, hazardous materials, clearance items priced ending in $0.99 (final sale), regular sale items | International orders cannot be returned; in-store purchases can't be mailed back for refund, only returned to a physical store |
| Watch-out items | — | — |
André Assous tip
If you're unsure of size, order multiple sizes in one order and return the rest - that's the one way to dodge the return-shipping deduction; single-item returns get shipping costs subtracted from the refund.
Famous Footwear tip
Skip the $9.95 mail-return fee entirely by returning to any physical store — they'll take it back with or without a receipt if you paid by card, since they can look up the transaction.
Frequently asked questions
Who has the better return policy, André Assous or Famous Footwear?
Famous Footwear has the more generous return policy in 2026, grading A (4.5/5.0) against André Assous's C+ (2.4/5.0). It wins 3 of 5 scoring axes; the biggest gap is the return window: no time limit versus 35-day window (industry standard).
What is André Assous's return window?
André Assous's return window is 35 days (unused, original packaging, from ship date).
What is Famous Footwear's return window?
Famous Footwear's return window is No time limit (dislike style/fit or change of mind).
Does André Assous or Famous Footwear offer free returns?
André Assous: No - fee deducted. Famous Footwear: Yes (in-store).