André Assous Return Policy
Every return window, fee, and holiday extension for André Assous — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
If you're unsure of size, order multiple sizes in one order and return the rest - that's the one way to dodge the return-shipping deduction; single-item returns get shipping costs subtracted from the refund.
Policy at a glance
- Return window
- 35 days (unused, original packaging, from ship date)
- Return shipping
- Customer pays; deducted from refund (free if returning multiple sizes of same product ordered together)
- Free returns
- No - fee deducted
- Category
- Footwear
Can’t be returned: Gift cards, used or worn products, products without original box/packaging, perishable goods, intimate/sanitary items, hazardous materials, clearance items priced ending in $0.99 (final sale), regular sale items
Why André Assous earned a C+
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About André Assous
Espadrilles are the whole reason to know this name — André Assous has been making them for decades and calls itself the original espadrille brand. Beyond that signature style, they carry wedges, sandals, flats, boots, and a smaller men's line, most of it in suede, raffia, or leather with a European sensibility.
Their Featherweights line is worth knowing about if you love the espadrille look but hate how heavy some wedges feel by hour three of a wedding. Prices sit in the $110-$180 range, so you're paying for craftsmanship, not a bargain. Sizing tends to run slightly narrow, so shoppers between half sizes often size up.
What they sell
- Espadrille wedges and flats
- Featherweights lightweight sandal collection
- Suede and leather boots
- Dress and casual flats
- Handbags and a men's shoe line
Frequently asked questions
What is André Assous's return window?
35 days (unused, original packaging, from ship date)
Does André Assous offer free returns?
No - fee deducted
How much does André Assous charge for return shipping?
Customer pays; deducted from refund (free if returning multiple sizes of same product ordered together)
What items cannot be returned to André Assous?
Gift cards, used or worn products, products without original box/packaging, perishable goods, intimate/sanitary items, hazardous materials, clearance items priced ending in $0.99 (final sale), regular sale items
Also known as
andre assous, andreassous.com, andreassousshop.com
Return-policy data is compiled from André Assous’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on André Assous’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.