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Return policy comparison · 2026

Ariat vs TOMS

Policy data verified July 21, 2026 (Ariat) and July 24, 2026 (TOMS)

Winner
Ariat
A-
4.0 / 5.0 · Very Good
TOMS
C+
2.4 / 5.0 · Fair

The verdict

Ariat has the more generous return policy in 2026, grading A- (4.0/5.0) against TOMS's C+ (2.4/5.0). It wins 2 of 5 scoring axes; the biggest gap is the restocking fee: no restocking fee versus restocking fee charged.

Score breakdown

Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.

AriatTOMS
Return window · worth 2.0
90-day window (above average) · 1.5
30-day window (industry standard) · 0.9
Restocking fee · worth 1.0
No restocking fee · 1.0
Restocking fee charged · 0.0
Return shipping · worth 1.0
Free returns (incl. by mail) · 1.0
Free returns (incl. by mail) · 1.0
Holiday window · worth 0.5
No holiday extension · 0.0
No holiday extension · 0.0
Transparency · worth 0.5
policy published, key terms documented · 0.5
policy published, key terms documented · 0.5

Key terms side-by-side

AriatTOMS
Return window✓ 90 days (unworn, original tags and packaging)30 days from order date
Free returnsYesYes (within contiguous US)
Restocking fee$4.99 restocking fee if refunded to original payment method; waived entirely if you choose store credit instead
Return shippingFree (prepaid label for domestic purchases; original shipping charges not refunded)Free prepaid return label provided within the contiguous United States
Holiday extensionNone published
Non-returnableFinal sale items; items purchased at authorized third-party retailers (follow retailer's own policy - unconfirmed on fetched page)Items marked 'All sales are final - No returns', gift cards (physical and digital), altered items including those customized with TOMS shoe tattoos, items showing wear or use
Watch-out items
Ariat tip
If you originally paid with an Ariat gift card, refunds are issued as a new gift card rather than back to your original payment method, so factor that in before buying with gift card balance.
TOMS tip
Take store credit instead of a card refund and you skip the $4.99 restocking fee completely - an easy way to keep the full value if you're likely to buy from TOMS again anyway.

Frequently asked questions

Who has the better return policy, Ariat or TOMS?
Ariat has the more generous return policy in 2026, grading A- (4.0/5.0) against TOMS's C+ (2.4/5.0). It wins 2 of 5 scoring axes; the biggest gap is the restocking fee: no restocking fee versus restocking fee charged.
What is Ariat's return window?
Ariat's return window is 90 days (unworn, original tags and packaging).
What is TOMS's return window?
TOMS's return window is 30 days from order date.
Does Ariat or TOMS offer free returns?
Ariat: Yes. TOMS: Yes (within contiguous US).

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