Return policy comparison · 2026
ATM vs DSW
Policy data verified July 21, 2026 (ATM) and April 17, 2026 (DSW)
ATM
B+
3.4 / 5.0 · Good
Winner
DSW
A
4.5 / 5.0 · Excellent
The verdict
DSW has the more generous return policy in 2026, grading A (4.5/5.0) against ATM's B+ (3.4/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return window: 90-day window (above average) versus 30-day window (industry standard).
Score breakdown
Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.
ATMDSW
Return window · worth 2.0
Restocking fee · worth 1.0
Return shipping · worth 1.0
Holiday window · worth 0.5
Transparency · worth 0.5
Key terms side-by-side
| ATM | DSW | |
|---|---|---|
| Return window | 30 days (unworn, unwashed, tags attached) | ✓ 90 days |
| Free returns | Yes | Yes (in-store) |
| Restocking fee | — | None |
| Return shipping | — | Free mail returns for VIP members |
| Holiday extension | — | ✓ Yes (holiday extension) |
| Non-returnable | Sale/final sale merchandise | Final sale items, worn shoes showing significant use |
| Watch-out items | — | Standard 90-day window |
ATM tip
ATM does not offer direct exchanges - you must return the original item for a refund and place a brand-new order for a different size or color, so act fast if you want a specific size before it sells out.
DSW tip
VIP members tracked automatically. Shoes can be lightly worn.
Frequently asked questions
Who has the better return policy, ATM or DSW?
DSW has the more generous return policy in 2026, grading A (4.5/5.0) against ATM's B+ (3.4/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return window: 90-day window (above average) versus 30-day window (industry standard).
What is ATM's return window?
ATM's return window is 30 days (unworn, unwashed, tags attached).
What is DSW's return window?
DSW's return window is 90 days.
Does ATM or DSW offer free returns?
ATM: Yes. DSW: Yes (in-store).