Return policy comparison · 2026
Bath & Body Works vs Drunk Elephant
Policy data verified April 17, 2026 (Bath & Body Works) and July 24, 2026 (Drunk Elephant)
Winner
Bath & Body Works
A-
4.0 / 5.0 · Very Good
Drunk Elephant
B+
3.4 / 5.0 · Good
The verdict
Bath & Body Works has the more generous return policy in 2026, grading A- (4.0/5.0) against Drunk Elephant's B+ (3.4/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return window: 90-day window (above average) versus 30-day window (industry standard).
Score breakdown
Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.
Bath & Body WorksDrunk Elephant
Return window · worth 2.0
Restocking fee · worth 1.0
Return shipping · worth 1.0
Holiday window · worth 0.5
Transparency · worth 0.5
Key terms side-by-side
| Bath & Body Works | Drunk Elephant | |
|---|---|---|
| Return window | ✓ 90 days | 30 days (from purchase date) |
| Free returns | Yes (in-store) | ✓ Yes |
| Restocking fee | None | None |
| Return shipping | Customer pays mail return shipping | Free - prepaid return label included with every order. |
| Holiday extension | ✓ Not specifically extended | None published |
| Non-returnable | Gift cards | Items purchased from authorized retailers other than drunkelephant.com, partial sets or kits (must return the whole set), empty containers |
| Watch-out items | All items follow same generous policy | — |
Bath & Body Works tip
100% satisfaction guarantee — return USED candles/products for full refund. $250 cap on no-receipt returns per transaction.
Drunk Elephant tip
Buy skincare sets directly from drunkelephant.com if you might return part of it - retailers like Sephora have their own separate return rules, and Drunk Elephant's own site won't accept returns for items bought elsewhere.
Frequently asked questions
Who has the better return policy, Bath & Body Works or Drunk Elephant?
Bath & Body Works has the more generous return policy in 2026, grading A- (4.0/5.0) against Drunk Elephant's B+ (3.4/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return window: 90-day window (above average) versus 30-day window (industry standard).
What is Bath & Body Works's return window?
Bath & Body Works's return window is 90 days.
What is Drunk Elephant's return window?
Drunk Elephant's return window is 30 days (from purchase date).
Does Bath & Body Works or Drunk Elephant offer free returns?
Bath & Body Works: Yes (in-store). Drunk Elephant: Yes.