Drunk Elephant Return Policy
Every return window, fee, and holiday extension for Drunk Elephant — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Buy skincare sets directly from drunkelephant.com if you might return part of it - retailers like Sephora have their own separate return rules, and Drunk Elephant's own site won't accept returns for items bought elsewhere.
Policy at a glance
- Return window
- 30 days (from purchase date)
- Return shipping
- Free - prepaid return label included with every order.
- Free returns
- Yes
- Restocking fee
- None
- Holiday extension
- None published
- Category
- Beauty
Can’t be returned: Items purchased from authorized retailers other than drunkelephant.com, partial sets or kits (must return the whole set), empty containers
Why Drunk Elephant earned a B+
How Drunk Elephant compares
Top-graded Beauty rivals — tap one for the full side-by-side.
About Drunk Elephant
The bright yellow bottles and "clean compatible" formulas made this brand a Sephora shelf staple, built on a promise to skip the "Suspicious 6" ingredients like essential oils and silicones that can irritate skin.
It's popular with people chasing a barrier-repair or brightening routine and willing to pay prestige prices for it - a full routine adds up fast. The prepaid return label makes trying products fairly low-risk, though if you ordered a set, you'll need to send the whole thing back rather than just the one product you didn't like.
What they sell
- Vitamin C serums like the C-Firma line
- Retinol and peptide treatments like A-Passioni
- The Marula and B-Hydra facial oils
- Cleansers and moisturizers like the Lala Retro cream
- Curated skincare sets and starter kits
Frequently asked questions
What is Drunk Elephant's return window?
30 days (from purchase date)
Does Drunk Elephant offer free returns?
Yes
How much does Drunk Elephant charge for return shipping?
Free - prepaid return label included with every order.
Does Drunk Elephant charge a restocking fee?
None
Does Drunk Elephant extend its return window for the holidays?
None published
What items cannot be returned to Drunk Elephant?
Items purchased from authorized retailers other than drunkelephant.com, partial sets or kits (must return the whole set), empty containers
Also known as
drunkelephant.com, drunk elephant skincare
Return-policy data is compiled from Drunk Elephant’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Drunk Elephant’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.