Return policy comparison · 2026
Drunk Elephant vs Grande Cosmetics
Policy data verified July 24, 2026 by the Thrifle team
Drunk Elephant
B+
3.4 / 5.0 · Good
Winner
Grande Cosmetics
A-
4.0 / 5.0 · Very Good
The verdict
Grande Cosmetics has the more generous return policy in 2026, grading A- (4.0/5.0) against Drunk Elephant's B+ (3.4/5.0). It wins 1 of 5 scoring axes; the biggest gap is the return window: 90-day window (above average) versus 30-day window (industry standard).
Score breakdown
Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.
Drunk ElephantGrande Cosmetics
Return window · worth 2.0
Restocking fee · worth 1.0
Return shipping · worth 1.0
Holiday window · worth 0.5
Transparency · worth 0.5
Key terms side-by-side
| Drunk Elephant | Grande Cosmetics | |
|---|---|---|
| Return window | 30 days (from purchase date) | ✓ 90 days (US orders) |
| Free returns | Yes | Yes |
| Restocking fee | None | None |
| Return shipping | Free - prepaid return label included with every order. | Free for domestic US orders returned within the 90-day window. |
| Holiday extension | None published | None published |
| Non-returnable | Items purchased from authorized retailers other than drunkelephant.com, partial sets or kits (must return the whole set), empty containers | International orders (no returns, exchanges, or guarantee honored), items bought at a third-party retailer (must go back to that retailer, not Grande directly) |
| Watch-out items | — | — |
Drunk Elephant tip
Buy skincare sets directly from drunkelephant.com if you might return part of it - retailers like Sephora have their own separate return rules, and Drunk Elephant's own site won't accept returns for items bought elsewhere.
Grande Cosmetics tip
That 90-day window is unusually long for a lash-and-brow brand, but it only applies to grandecosmetics.com orders - if you bought GrandeLASH at Ulta or Sephora, you're on their return clock, not Grande's, so keep receipts separated by retailer.
Frequently asked questions
Who has the better return policy, Drunk Elephant or Grande Cosmetics?
Grande Cosmetics has the more generous return policy in 2026, grading A- (4.0/5.0) against Drunk Elephant's B+ (3.4/5.0). It wins 1 of 5 scoring axes; the biggest gap is the return window: 90-day window (above average) versus 30-day window (industry standard).
What is Drunk Elephant's return window?
Drunk Elephant's return window is 30 days (from purchase date).
What is Grande Cosmetics's return window?
Grande Cosmetics's return window is 90 days (US orders).
Does Drunk Elephant or Grande Cosmetics offer free returns?
Drunk Elephant: Yes. Grande Cosmetics: Yes.