Grande Cosmetics Return Policy
Every return window, fee, and holiday extension for Grande Cosmetics — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
That 90-day window is unusually long for a lash-and-brow brand, but it only applies to grandecosmetics.com orders - if you bought GrandeLASH at Ulta or Sephora, you're on their return clock, not Grande's, so keep receipts separated by retailer.
Policy at a glance
- Return window
- 90 days (US orders)
- Return shipping
- Free for domestic US orders returned within the 90-day window.
- Free returns
- Yes
- Restocking fee
- None
- Holiday extension
- None published
- Category
- Beauty
Can’t be returned: International orders (no returns, exchanges, or guarantee honored), items bought at a third-party retailer (must go back to that retailer, not Grande directly)
Why Grande Cosmetics earned a A-
About Grande Cosmetics
Lash serums are a crowded category, but Grande built its name on one product - GrandeLASH-MD - that turned into the kind of word-of-mouth hit you see recommended in beauty forums years after launch. The brand has since expanded into brow serums, hydrating lip plumpers, and skincare, but lashes are still what it's known for. A 90-day return window is generous for the space and signals some confidence in results, though like most lash serums, you won't see a difference for several weeks, so don't judge it (or plan your return) too early. It's a solid pick if you want longer lashes without a prescription-strength product.
Expect it at Ulta, Sephora, and its own site, with the return terms differing depending on where you bought it.
What they sell
- GrandeLASH-MD eyelash enhancing serum
- GrandeBROW brow enhancing serum
- GrandePLUMP hydrating lip plumper
- Lash and brow growth serum sets
- Skincare serums and moisturizers
Frequently asked questions
What is Grande Cosmetics's return window?
90 days (US orders)
Does Grande Cosmetics offer free returns?
Yes
How much does Grande Cosmetics charge for return shipping?
Free for domestic US orders returned within the 90-day window.
Does Grande Cosmetics charge a restocking fee?
None
Does Grande Cosmetics extend its return window for the holidays?
None published
What items cannot be returned to Grande Cosmetics?
International orders (no returns, exchanges, or guarantee honored), items bought at a third-party retailer (must go back to that retailer, not Grande directly)
Also known as
grandecosmetics.com, grande cosmetics, grandelash
Return-policy data is compiled from Grande Cosmetics’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Grande Cosmetics’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.