Return policy comparison · 2026
Bergdorf Goodman vs Tapestry (Coach, Kate Spade, Stuart Weitzman)
Policy data verified July 21, 2026 (Bergdorf Goodman) and April 17, 2026 (Tapestry (Coach, Kate Spade, Stuart Weitzman))
Bergdorf Goodman
B-
2.9 / 5.0 · Fair
Winner
Tapestry (Coach, Kate Spade, Stuart Weitzman)
A-
3.9 / 5.0 · Very Good
The verdict
Tapestry (Coach, Kate Spade, Stuart Weitzman) has the more generous return policy in 2026, grading A- (3.9/5.0) against Bergdorf Goodman's B- (2.9/5.0). It wins 2 of 5 scoring axes; the biggest gap is the restocking fee: no restocking fee versus restocking fee on some items.
Score breakdown
Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.
Bergdorf GoodmanTapestry (Coach, Kate Spade, Stuart Weitzman)
Return window · worth 2.0
Restocking fee · worth 1.0
Return shipping · worth 1.0
Holiday window · worth 0.5
Transparency · worth 0.5
Key terms side-by-side
| Bergdorf Goodman | Tapestry (Coach, Kate Spade, Stuart Weitzman) | |
|---|---|---|
| Return window | 30 days (unworn, undamaged, tags and packaging attached) | 30 days |
| Free returns | Yes (mail returns within 15 days of delivery; $9.95 fee after 15 days or on clearance items) | Yes |
| Restocking fee | Large/heavy merchandise may incur pickup and restocking fees | ✓ None |
| Return shipping | Free within 15 days of delivery, then $9.95 flat fee | Free (online orders) |
| Holiday extension | — | ✓ Yes (holiday extension) |
| Non-returnable | Altered, special order, perishable, personalized, and final sale items | Altered items, personalized/monogrammed, final sale, gift cards |
| Watch-out items | Chanel items: 14 days to return, 30 days to exchange | Custom/monogrammed non-returnable |
Bergdorf Goodman tip
Mail your return within the first 15 days to dodge the $9.95 return-shipping fee, and note that gift refunds over $2,000 are paid by check rather than merchandise credit, which can add processing delay.
Tapestry (Coach, Kate Spade, Stuart Weitzman) tip
Applies to Coach, Kate Spade, Stuart Weitzman. Monogrammed items final sale. Free return shipping for online.
Frequently asked questions
Who has the better return policy, Bergdorf Goodman or Tapestry (Coach, Kate Spade, Stuart Weitzman)?
Tapestry (Coach, Kate Spade, Stuart Weitzman) has the more generous return policy in 2026, grading A- (3.9/5.0) against Bergdorf Goodman's B- (2.9/5.0). It wins 2 of 5 scoring axes; the biggest gap is the restocking fee: no restocking fee versus restocking fee on some items.
What is Bergdorf Goodman's return window?
Bergdorf Goodman's return window is 30 days (unworn, undamaged, tags and packaging attached).
What is Tapestry (Coach, Kate Spade, Stuart Weitzman)'s return window?
Tapestry (Coach, Kate Spade, Stuart Weitzman)'s return window is 30 days.
Does Bergdorf Goodman or Tapestry (Coach, Kate Spade, Stuart Weitzman) offer free returns?
Bergdorf Goodman: Yes (mail returns within 15 days of delivery; $9.95 fee after 15 days or on clearance items). Tapestry (Coach, Kate Spade, Stuart Weitzman): Yes.