Return policy comparison · 2026
Bluemercury vs Davines
Policy data verified July 21, 2026 (Bluemercury) and July 24, 2026 (Davines)
Winner
Bluemercury
A-
4.0 / 5.0 · Very Good
Davines
C+
2.4 / 5.0 · Fair
The verdict
Bluemercury has the more generous return policy in 2026, grading A- (4.0/5.0) against Davines's C+ (2.4/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return shipping: free returns (incl. by mail) versus customer pays return shipping.
Score breakdown
Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.
BluemercuryDavines
Return window · worth 2.0
Restocking fee · worth 1.0
Return shipping · worth 1.0
Holiday window · worth 0.5
Transparency · worth 0.5
Key terms side-by-side
| Bluemercury | Davines | |
|---|---|---|
| Return window | ✓ 90 days (original payment method; gift card only after 90 days) | 30 days (prior authorization required) |
| Free returns | ✓ Yes | No - customer pays return shipping |
| Restocking fee | — | None published |
| Return shipping | — | Customer pays return shipping; company recommends insuring and using a trackable carrier. Refund equals purchase price minus original shipping/handling. |
| Holiday extension | — | None published |
| Non-returnable | — | Items marked 'non-returnable' on the site; acceptance of any return is entirely at Davines' discretion |
| Watch-out items | — | — |
Bluemercury tip
Exchanges can only be done in-store, not by mail, so mail-in returns are refund-only even if you wanted a swap; after 90 days a refund converts to store credit (gift card) instead of cash back to your card.
Davines tip
You have to call or email for authorization before sending anything back — showing up with an unapproved return risks it being refused outright, so don't skip that step.
Frequently asked questions
Who has the better return policy, Bluemercury or Davines?
Bluemercury has the more generous return policy in 2026, grading A- (4.0/5.0) against Davines's C+ (2.4/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return shipping: free returns (incl. by mail) versus customer pays return shipping.
What is Bluemercury's return window?
Bluemercury's return window is 90 days (original payment method; gift card only after 90 days).
What is Davines's return window?
Davines's return window is 30 days (prior authorization required).
Does Bluemercury or Davines offer free returns?
Bluemercury: Yes. Davines: No - customer pays return shipping.