Return policy comparison · 2026
BRABAR vs Eberjey
Policy data verified July 21, 2026 (BRABAR) and July 24, 2026 (Eberjey)
Winner
BRABAR
A-
4.0 / 5.0 · Very Good
Eberjey
B+
3.4 / 5.0 · Good
The verdict
BRABAR has the more generous return policy in 2026, grading A- (4.0/5.0) against Eberjey's B+ (3.4/5.0). It wins 1 of 5 scoring axes; the biggest gap is the return window: 90-day window (above average) versus 30-day window (industry standard).
Score breakdown
Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.
BRABAREberjey
Return window · worth 2.0
Restocking fee · worth 1.0
Return shipping · worth 1.0
Holiday window · worth 0.5
Transparency · worth 0.5
Key terms side-by-side
| BRABAR | Eberjey | |
|---|---|---|
| Return window | ✓ 90 days (unworn preferred, worn accepted if unhappy) | 30 days (US), 45 days (international) |
| Free returns | Yes | Yes |
| Restocking fee | — | None |
| Return shipping | Free (prepaid label) | Free for US orders (prepaid label). International customers pay a flat fee, e.g. $20 CAD Canada, £15 UK, $20 AUD Australia, $15 USD rest of world. |
| Holiday extension | — | None published |
| Non-returnable | — | Opened panties, beauty products, monogrammed items, sale items marked Final Sale, gift cards and gift boxes |
| Watch-out items | — | — |
BRABAR tip
Returns are handled by email request rather than a self-service portal, and the company can offer a replacement instead of a refund for fit/defect issues, so be explicit in your email if you want money back rather than an exchange.
Eberjey tip
Try on panties over your own underwear before you decide, and keep the liner in place - Eberjey won't accept opened panties back at all, which is stricter than most lingerie brands that just require unwashed condition.
Frequently asked questions
Who has the better return policy, BRABAR or Eberjey?
BRABAR has the more generous return policy in 2026, grading A- (4.0/5.0) against Eberjey's B+ (3.4/5.0). It wins 1 of 5 scoring axes; the biggest gap is the return window: 90-day window (above average) versus 30-day window (industry standard).
What is BRABAR's return window?
BRABAR's return window is 90 days (unworn preferred, worn accepted if unhappy).
What is Eberjey's return window?
Eberjey's return window is 30 days (US), 45 days (international).
Does BRABAR or Eberjey offer free returns?
BRABAR: Yes. Eberjey: Yes.