Eberjey Return Policy
Every return window, fee, and holiday extension for Eberjey — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Try on panties over your own underwear before you decide, and keep the liner in place - Eberjey won't accept opened panties back at all, which is stricter than most lingerie brands that just require unwashed condition.
Policy at a glance
- Return window
- 30 days (US), 45 days (international)
- Return shipping
- Free for US orders (prepaid label). International customers pay a flat fee, e.g. $20 CAD Canada, £15 UK, $20 AUD Australia, $15 USD rest of world.
- Free returns
- Yes
- Restocking fee
- None
- Holiday extension
- None published
- Category
- Lingerie
Can’t be returned: Opened panties, beauty products, monogrammed items, sale items marked Final Sale, gift cards and gift boxes
Why Eberjey earned a B+
How Eberjey compares
Top-graded Lingerie rivals — tap one for the full side-by-side.
About Eberjey
Soft, slouchy sleepwear that celebrities get photographed wearing off-duty - Eberjey turned loungewear and intimates into something people actually want to be seen in, not just hide under a robe.
The brand sits at a mid-to-premium price point, justified by genuinely soft modal and jersey fabrics that hold up in the wash. US shoppers get free prepaid return labels, which is generous for the category, but international customers should budget for a flat return fee that varies by country.
What they sell
- Modal jersey pajama sets
- Robes and loungewear
- Bras and panty sets
- Swimwear
- Gift boxes and travel sets
Frequently asked questions
What is Eberjey's return window?
30 days (US), 45 days (international)
Does Eberjey offer free returns?
Yes
How much does Eberjey charge for return shipping?
Free for US orders (prepaid label). International customers pay a flat fee, e.g. $20 CAD Canada, £15 UK, $20 AUD Australia, $15 USD rest of world.
Does Eberjey charge a restocking fee?
None
Does Eberjey extend its return window for the holidays?
None published
What items cannot be returned to Eberjey?
Opened panties, beauty products, monogrammed items, sale items marked Final Sale, gift cards and gift boxes
Also known as
eberjey.com, eberjey sleepwear
Return-policy data is compiled from Eberjey’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Eberjey’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.