Return policy comparison · 2026
Cerqular vs Temu
Policy data verified July 21, 2026 (Cerqular) and April 17, 2026 (Temu)
Cerqular
B-
2.9 / 5.0 · Fair
Winner
Temu
B+
3.5 / 5.0 · Good
The verdict
Temu has the more generous return policy in 2026, grading B+ (3.5/5.0) against Cerqular's B- (2.9/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return window: 90-day window (above average) versus 30-day window (industry standard).
Score breakdown
Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.
CerqularTemu
Return window · worth 2.0
Restocking fee · worth 1.0
Return shipping · worth 1.0
Holiday window · worth 0.5
Transparency · worth 0.5
Key terms side-by-side
| Cerqular | Temu | |
|---|---|---|
| Return window | Varies by seller (check product's Shipping & Return section) | ✓ 90 days |
| Free returns | — | No - 1st free per order, $7.99 after |
| Restocking fee | — | None |
| Return shipping | — | $7.99 per additional return from same order |
| Holiday extension | — | ✓ Yes - Nov 1 to Dec 31 through Jan 31 |
| Holiday deadline | — | Jan 31 |
| Non-returnable | — | Final sale, customized, items marked non-returnable on product page |
| Watch-out items | — | Electronics 45-90 days varies by seller |
Cerqular tip
Cerqular is a peer-to-peer/seller marketplace, not a single retailer - always check the specific seller's Shipping & Return section on the product page before buying, since terms can differ wildly seller to seller.
Temu tip
Items under $10 often get refunded without needing to return them — just contact support and provide photos.
Frequently asked questions
Who has the better return policy, Cerqular or Temu?
Temu has the more generous return policy in 2026, grading B+ (3.5/5.0) against Cerqular's B- (2.9/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return window: 90-day window (above average) versus 30-day window (industry standard).
What is Cerqular's return window?
Cerqular's return window is Varies by seller (check product's Shipping & Return section).
What is Temu's return window?
Temu's return window is 90 days.
Does Cerqular or Temu offer free returns?
Cerqular: see full policy. Temu: No - 1st free per order, $7.99 after.