Return policy comparison · 2026
Chery Industrial vs PowerSmart
Policy data verified July 21, 2026 (Chery Industrial) and July 24, 2026 (PowerSmart)
Chery Industrial
C-
1.4 / 5.0 · Below Average
Winner
PowerSmart
B+
3.4 / 5.0 · Good
The verdict
PowerSmart has the more generous return policy in 2026, grading B+ (3.4/5.0) against Chery Industrial's C- (1.4/5.0). It wins 2 of 5 scoring axes; the biggest gap is the restocking fee: no restocking fee versus restocking fee charged.
Score breakdown
Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.
Chery IndustrialPowerSmart
Return window · worth 2.0
Restocking fee · worth 1.0
Return shipping · worth 1.0
Holiday window · worth 0.5
Transparency · worth 0.5
Key terms side-by-side
| Chery Industrial | PowerSmart | |
|---|---|---|
| Return window | 30 days (unused, unworn, tags/packaging intact) | 30 days (new and unused only) |
| Free returns | No - customer pays return shipping (unless company error) | ✓ Yes (defective items only) |
| Restocking fee | 15% if cancelled after shipment; 3% if cancelled before shipment | ✓ None published |
| Return shipping | Customer pays unless item is wrong, defective, or damaged | Free for manufacturing defects within 30 days; for non-defect returns a prepaid label is provided but its cost is deducted from your refund; accessories/parts returns are the customer's responsibility to ship back |
| Holiday extension | — | None published |
| Non-returnable | Custom products, bargain products, clearance products, as-is products, leased and hazardous items | Products damaged by customer error or improper maintenance, items with heavy oil or gasoline residue |
| Watch-out items | — | — |
Chery Industrial tip
No direct exchanges are offered - you must return the original item for a refund and place a separate new order, so factor in the up to 15% restocking fee if you cancel after the item ships.
PowerSmart tip
Drain all oil and gas before shipping anything back — carriers legally won't accept fuel-soaked packages, and PowerSmart can refuse the return outright if residue is heavy.
Frequently asked questions
Who has the better return policy, Chery Industrial or PowerSmart?
PowerSmart has the more generous return policy in 2026, grading B+ (3.4/5.0) against Chery Industrial's C- (1.4/5.0). It wins 2 of 5 scoring axes; the biggest gap is the restocking fee: no restocking fee versus restocking fee charged.
What is Chery Industrial's return window?
Chery Industrial's return window is 30 days (unused, unworn, tags/packaging intact).
What is PowerSmart's return window?
PowerSmart's return window is 30 days (new and unused only).
Does Chery Industrial or PowerSmart offer free returns?
Chery Industrial: No - customer pays return shipping (unless company error). PowerSmart: Yes (defective items only).