Return policy comparison · 2026
Coofandy vs DSW
Policy data verified July 24, 2026 (Coofandy) and April 17, 2026 (DSW)
Coofandy
C+
2.4 / 5.0 · Fair
Winner
DSW
A
4.5 / 5.0 · Excellent
The verdict
DSW has the more generous return policy in 2026, grading A (4.5/5.0) against Coofandy's C+ (2.4/5.0). It wins 3 of 5 scoring axes; the biggest gap is the return shipping: free returns (incl. by mail) versus customer pays return shipping.
Score breakdown
Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.
CoofandyDSW
Return window · worth 2.0
Restocking fee · worth 1.0
Return shipping · worth 1.0
Holiday window · worth 0.5
Transparency · worth 0.5
Key terms side-by-side
| Coofandy | DSW | |
|---|---|---|
| Return window | 30 days (unwashed, unworn, from receipt of full order) | ✓ 90 days |
| Free returns | No - fee deducted | ✓ Yes (in-store) |
| Restocking fee | None published | None |
| Return shipping | Customer pays return shipping; company does not cover the return fee except for wrong or damaged items | Free mail returns for VIP members |
| Holiday extension | None published | ✓ Yes (holiday extension) |
| Non-returnable | Final sale items, washed or worn items, items not in original condition; set products must be returned as a complete set | Final sale items, worn shoes showing significant use |
| Watch-out items | — | Standard 90-day window |
Coofandy tip
Ordered a multi-piece set? You can't return just the jacket or just the pants — sets have to go back complete, so check fit on every piece before you decide to return anything.
DSW tip
VIP members tracked automatically. Shoes can be lightly worn.
Frequently asked questions
Who has the better return policy, Coofandy or DSW?
DSW has the more generous return policy in 2026, grading A (4.5/5.0) against Coofandy's C+ (2.4/5.0). It wins 3 of 5 scoring axes; the biggest gap is the return shipping: free returns (incl. by mail) versus customer pays return shipping.
What is Coofandy's return window?
Coofandy's return window is 30 days (unwashed, unworn, from receipt of full order).
What is DSW's return window?
DSW's return window is 90 days.
Does Coofandy or DSW offer free returns?
Coofandy: No - fee deducted. DSW: Yes (in-store).