Return policy comparison · 2026
Davines vs K18
Policy data verified July 24, 2026 by the Thrifle team
Davines
C+
2.4 / 5.0 · Fair
Winner
K18
A-
4.0 / 5.0 · Very Good
The verdict
K18 has the more generous return policy in 2026, grading A- (4.0/5.0) against Davines's C+ (2.4/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return shipping: free returns (incl. by mail) versus customer pays return shipping.
Score breakdown
Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.
DavinesK18
Return window · worth 2.0
Restocking fee · worth 1.0
Return shipping · worth 1.0
Holiday window · worth 0.5
Transparency · worth 0.5
Key terms side-by-side
| Davines | K18 | |
|---|---|---|
| Return window | 30 days (prior authorization required) | ✓ 90 days (direct website purchases only) |
| Free returns | No - customer pays return shipping | ✓ Yes |
| Restocking fee | None published | None |
| Return shipping | Customer pays return shipping; company recommends insuring and using a trackable carrier. Refund equals purchase price minus original shipping/handling. | — |
| Holiday extension | None published | None published |
| Non-returnable | Items marked 'non-returnable' on the site; acceptance of any return is entirely at Davines' discretion | Products bought at partner salons (must go back to that salon, not K18 directly) |
| Watch-out items | — | — |
Davines tip
You have to call or email for authorization before sending anything back — showing up with an unapproved return risks it being refused outright, so don't skip that step.
K18 tip
This generous 90-day window only covers orders placed directly on k18hair.com — if you bought it at your salon, K18 corporate won't take it back, you have to go through the salon itself.
Frequently asked questions
Who has the better return policy, Davines or K18?
K18 has the more generous return policy in 2026, grading A- (4.0/5.0) against Davines's C+ (2.4/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return shipping: free returns (incl. by mail) versus customer pays return shipping.
What is Davines's return window?
Davines's return window is 30 days (prior authorization required).
What is K18's return window?
K18's return window is 90 days (direct website purchases only).
Does Davines or K18 offer free returns?
Davines: No - customer pays return shipping. K18: Yes.