Return policy comparison · 2026
Depop vs Temu
Policy data verified July 24, 2026 (Depop) and April 17, 2026 (Temu)
Depop
B-
2.9 / 5.0 · Fair
Winner
Temu
B+
3.5 / 5.0 · Good
The verdict
Temu has the more generous return policy in 2026, grading B+ (3.5/5.0) against Depop's B- (2.9/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return window: 90-day window (above average) versus 30-day window (industry standard).
Score breakdown
Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.
DepopTemu
Return window · worth 2.0
Restocking fee · worth 1.0
Return shipping · worth 1.0
Holiday window · worth 0.5
Transparency · worth 0.5
Key terms side-by-side
| Depop | Temu | |
|---|---|---|
| Return window | 30 days (Depop Protection; seller policies vary) | ✓ 90 days |
| Free returns | — | No - 1st free per order, $7.99 after |
| Restocking fee | None (marketplace - seller dependent) | None |
| Return shipping | — | $7.99 per additional return from same order |
| Holiday extension | — | ✓ Yes - Nov 1 to Dec 31 through Jan 31 |
| Holiday deadline | — | Jan 31 |
| Non-returnable | Purchases paid for outside the app (PayPal, Venmo, bank transfer), in-person meetups, and lost items where tracking shows delivery to your address | Final sale, customized, items marked non-returnable on product page |
| Watch-out items | — | Electronics 45-90 days varies by seller |
Depop tip
Depop Protection only applies if you pay through Depop's own checkout — paying a seller directly outside the app means you have zero recourse if the item never shows up or isn't as described.
Temu tip
Items under $10 often get refunded without needing to return them — just contact support and provide photos.
Frequently asked questions
Who has the better return policy, Depop or Temu?
Temu has the more generous return policy in 2026, grading B+ (3.5/5.0) against Depop's B- (2.9/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return window: 90-day window (above average) versus 30-day window (industry standard).
What is Depop's return window?
Depop's return window is 30 days (Depop Protection; seller policies vary).
What is Temu's return window?
Temu's return window is 90 days.
Does Depop or Temu offer free returns?
Depop: see full policy. Temu: No - 1st free per order, $7.99 after.