Return policy comparison · 2026
DIBS Beauty vs Grande Cosmetics
Policy data verified July 24, 2026 by the Thrifle team
DIBS Beauty
C+
2.4 / 5.0 · Fair
Winner
Grande Cosmetics
A-
4.0 / 5.0 · Very Good
The verdict
Grande Cosmetics has the more generous return policy in 2026, grading A- (4.0/5.0) against DIBS Beauty's C+ (2.4/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return shipping: free returns (incl. by mail) versus customer pays return shipping.
Score breakdown
Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.
DIBS BeautyGrande Cosmetics
Return window · worth 2.0
Restocking fee · worth 1.0
Return shipping · worth 1.0
Holiday window · worth 0.5
Transparency · worth 0.5
Key terms side-by-side
| DIBS Beauty | Grande Cosmetics | |
|---|---|---|
| Return window | 30 days | ✓ 90 days (US orders) |
| Free returns | No - shipping charges non-refundable | ✓ Yes |
| Restocking fee | None published | None |
| Return shipping | Shipping charges are not refunded | Free for domestic US orders returned within the 90-day window. |
| Holiday extension | — | None published |
| Non-returnable | None published | International orders (no returns, exchanges, or guarantee honored), items bought at a third-party retailer (must go back to that retailer, not Grande directly) |
| Watch-out items | — | — |
DIBS Beauty tip
The public policy is thin on specifics beyond the 30-day window, so email support directly for anything unusual, like an opened product or a gift return — there's no published exceptions list to fall back on.
Grande Cosmetics tip
That 90-day window is unusually long for a lash-and-brow brand, but it only applies to grandecosmetics.com orders - if you bought GrandeLASH at Ulta or Sephora, you're on their return clock, not Grande's, so keep receipts separated by retailer.
Frequently asked questions
Who has the better return policy, DIBS Beauty or Grande Cosmetics?
Grande Cosmetics has the more generous return policy in 2026, grading A- (4.0/5.0) against DIBS Beauty's C+ (2.4/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return shipping: free returns (incl. by mail) versus customer pays return shipping.
What is DIBS Beauty's return window?
DIBS Beauty's return window is 30 days.
What is Grande Cosmetics's return window?
Grande Cosmetics's return window is 90 days (US orders).
Does DIBS Beauty or Grande Cosmetics offer free returns?
DIBS Beauty: No - shipping charges non-refundable. Grande Cosmetics: Yes.