Return policy comparison · 2026
DSW vs ECKO UNLTD
Policy data verified April 17, 2026 (DSW) and July 24, 2026 (ECKO UNLTD)
Winner
DSW
A
4.5 / 5.0 · Excellent
ECKO UNLTD
C+
2.4 / 5.0 · Fair
The verdict
DSW has the more generous return policy in 2026, grading A (4.5/5.0) against ECKO UNLTD's C+ (2.4/5.0). It wins 3 of 5 scoring axes; the biggest gap is the return shipping: free returns (incl. by mail) versus customer pays return shipping.
Score breakdown
Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.
DSWECKO UNLTD
Return window · worth 2.0
Restocking fee · worth 1.0
Return shipping · worth 1.0
Holiday window · worth 0.5
Transparency · worth 0.5
Key terms side-by-side
| DSW | ECKO UNLTD | |
|---|---|---|
| Return window | ✓ 90 days | 30 days (from receipt) |
| Free returns | ✓ Yes (in-store) | No - $5 fee deducted |
| Restocking fee | None | None |
| Return shipping | Free mail returns for VIP members | Pre-printed label provided; $5 shipping fee deducted from refund (waivable at Ecko's discretion). Damaged items ship with a free prepaid label. |
| Holiday extension | ✓ Yes (holiday extension) | None published |
| Non-returnable | Final sale items, worn shoes showing significant use | Final sale products, free gifts/samples/promotional items |
| Watch-out items | Standard 90-day window | — |
DSW tip
VIP members tracked automatically. Shoes can be lightly worn.
Frequently asked questions
Who has the better return policy, DSW or ECKO UNLTD?
DSW has the more generous return policy in 2026, grading A (4.5/5.0) against ECKO UNLTD's C+ (2.4/5.0). It wins 3 of 5 scoring axes; the biggest gap is the return shipping: free returns (incl. by mail) versus customer pays return shipping.
What is DSW's return window?
DSW's return window is 90 days.
What is ECKO UNLTD's return window?
ECKO UNLTD's return window is 30 days (from receipt).
Does DSW or ECKO UNLTD offer free returns?
DSW: Yes (in-store). ECKO UNLTD: No - $5 fee deducted.