Return policy comparison · 2026
DSW vs Loungefly
Policy data verified April 17, 2026 (DSW) and July 24, 2026 (Loungefly)
Winner
DSW
A
4.5 / 5.0 · Excellent
Loungefly
C-
1.4 / 5.0 · Below Average
The verdict
DSW has the more generous return policy in 2026, grading A (4.5/5.0) against Loungefly's C- (1.4/5.0). It wins 4 of 5 scoring axes; the biggest gap is the restocking fee: no restocking fee versus restocking fee charged.
Score breakdown
Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.
DSWLoungefly
Return window · worth 2.0
Restocking fee · worth 1.0
Return shipping · worth 1.0
Holiday window · worth 0.5
Transparency · worth 0.5
Key terms side-by-side
| DSW | Loungefly | |
|---|---|---|
| Return window | ✓ 90 days | 30 days (unworn/unused, tags and packaging intact) |
| Free returns | ✓ Yes (in-store) | No - fee deducted |
| Restocking fee | ✓ None | 20% restocking fee if the item is shipped back more than 30 days after the return label was issued |
| Return shipping | Free mail returns for VIP members | A prepaid UPS return label is provided, but the cost is not reimbursed - it's deducted from your refund, and original shipping isn't refunded either. |
| Holiday extension | ✓ Yes (holiday extension) | None published |
| Non-returnable | Final sale items, worn shoes showing significant use | Items marketed as Final Sale or certain Exclusives, bulk purchases of 6+ of the same item, Digital Pop! redemptions, Pop! Yourself custom purchases, orders shipped to Canada or Mexico (all final sale) |
| Watch-out items | Standard 90-day window | Returns shipped more than 30 days after the label is issued incur a 20% restocking fee |
DSW tip
VIP members tracked automatically. Shoes can be lightly worn.
Loungefly tip
Merchandise bought in Loungefly retail stores can't be returned or exchanged online - it has to go back to a physical store. Also, ordering 6 or more of the same item counts as a bulk purchase and forfeits your return rights entirely.
Frequently asked questions
Who has the better return policy, DSW or Loungefly?
DSW has the more generous return policy in 2026, grading A (4.5/5.0) against Loungefly's C- (1.4/5.0). It wins 4 of 5 scoring axes; the biggest gap is the restocking fee: no restocking fee versus restocking fee charged.
What is DSW's return window?
DSW's return window is 90 days.
What is Loungefly's return window?
Loungefly's return window is 30 days (unworn/unused, tags and packaging intact).
Does DSW or Loungefly offer free returns?
DSW: Yes (in-store). Loungefly: No - fee deducted.